more voip value packs

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brent0r
Posts: 20
Joined: Mon May 10, 2010 6:12 pm
Location: Gold Coast, Biggera Waters

Re: more voip value packs

Post by brent0r » Sat Dec 11, 2010 6:37 pm

Would be good to see the voip meter to include mobile calls again, its hard to manage without it. I dont feel like adding up 30 days worth of mobile calls to see how many minutes ive used for the month.
why was it ever removed

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: more voip value packs

Post by sable » Sun Dec 12, 2010 11:28 am

Mine has been reporting fine:
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Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: more voip value packs

Post by Ravenous » Mon Dec 13, 2010 8:39 am

The problem must be specific to the new value packs VP5 and VP6. I can confirm there is no 'minute meter' for VP6

It has been automatically discounting the included mobile charges which is reassurance enough for me.

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: more voip value packs

Post by ExetelVoice » Mon Dec 13, 2010 9:49 am

We are looking into this now.

jasonwl
Exetel Staff
Posts: 3
Joined: Sat Jan 01, 2005 1:49 pm

Re: more voip value packs

Post by jasonwl » Mon Dec 13, 2010 9:51 am

VP5 and VP6 meter has been fixed.

You can NOT order VP1 and VP5 at the same time, VP4 and VP6 at the same time.

Order form will be fixed soon.

jasonwl
Exetel Staff
Posts: 3
Joined: Sat Jan 01, 2005 1:49 pm

Re: more voip value packs

Post by jasonwl » Mon Dec 13, 2010 10:37 am

VPx order form has been fixed.

Now customer can NOT order VP1 and VP5 at the same time, VP4 and VP6 at the same time.

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