Usage meter up the spout for new billing cycle.

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peterhatoz
Posts: 1
Joined: Sat Sep 24, 2005 3:09 pm
Location: Brisbane

Re: Usage meter up the spout for new billing cycle.

Post by peterhatoz » Thu Apr 05, 2012 8:11 am

Just noticed in my mobile broadband usage details that the real-time usage is totalled incorrectly ... unfortunately, this is what most people would be interested in. Anybody else notice this?
[attachment=0]Usage_screenshot.png[/attachment]
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stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: Usage meter up the spout for new billing cycle.

Post by stevecJ » Thu Apr 05, 2012 9:06 am

peterhatoz wrote:Just noticed in my mobile broadband usage details that the real-time usage is totalled incorrectly ... unfortunately, this is what most people would be interested in. Anybody else notice this?
Usage_screenshot.png
Hi,

It's better if you could open a ticket or email 'residentialsupport@exetel.com.au' with your service number, so we can look in to this for you.

You may use the links in my signature to open a ticket :)
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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