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A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 11:42 am
by thomashouseman
Is there any way to view old plan inclusions etc?

i.e. I'm on CAP14 which is no longer avail. and wish to view what my free download limits are?

I'm also on adsl plan OTAW and can't see anywhere where it says excess downloads are 50c/GB.

I guess I'm suggesting you publish an "Old Plans" section either here on the forum or somewhere else on your website that shows what each plan offered.

Cheers,

T.

Re: A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 11:57 am
by Dazzled
Is a field missing from Manage Services->ADSL->Current ADSL Plan?

Re: A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 12:04 pm
by thomashouseman
Service Number: 029*******
Plan Type: OTAW ( with Telephone)
Monthly Access Charge: $50.00
Peak Download Limit (Mbyte): 10000
Peak Period Option: 2:00 pm to 2:00 am

OffPeak Download Limit (Mbyte): 180000
OffPeak Excess Downloads per Gbyte: N/A
Service Line Speed: ADSL2+
Service Activation Date: 2010-09-01
Contract Period: 12 Months
Initial Contract End Date: 2011-09-01

Re: A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 12:10 pm
by Dazzled
I've just looked at some examples (none were OTAW) and found fields such as

Code: Select all

Excess Downloads per Gbyte:	$1.00
OffPeak Excess Downloads per Gbyte:	$1.00
Yours looks like an omission - is there an old shaping overhang?

Re: A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 12:27 pm
by thomashouseman
Ahh Bingo!

Yes, I didn't go in there as I didn't want to shape, but clicked it and it offered me $50c/GB excess or shaping.

Ok, so now how about the CAP plan inclusions?
:D :D

Re: A place to view old plan inclusions etc.

Posted: Mon Jun 06, 2011 12:51 pm
by raymond
You can view mobile plan details in below link.

https://www.exetel.com.au/members/hspa_ ... rvices.php