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Include the ADSL savings on the CAP plans on the webpage?

Posted: Fri Jul 01, 2011 9:23 am
by thomashouseman
Where does one now see the savings / discount on your ADSL plan that you get when taking up a CAP plan. It used to be displayed but I can't find them anywhere anymore...


The latest newsletter says:
To get a $10.00 per month or $15.00 or even a $20.00 per month discount from your monthly ADSL plan check out these offers:

http://www.exetel.com.au/residential-mo ... -plans.php
However I can't see the savings on that page.

T.

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Fri Jul 01, 2011 11:34 am
by melanieb
thomashouseman wrote:Where does one now see the savings / discount on your ADSL plan that you get when taking up a CAP plan. It used to be displayed but I can't find them anywhere anymore...


The latest newsletter says:
To get a $10.00 per month or $15.00 or even a $20.00 per month discount from your monthly ADSL plan check out these offers:

http://www.exetel.com.au/residential-mo ... -plans.php
However I can't see the savings on that page.

T.
To take advantage of these savings, log into your Exetel Members Facilities, select "Order Services", then "Mobile".

You can order a Mobile plans with the corresponding ADSL discounts.

Melanie

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Fri Jul 01, 2011 11:52 am
by thomashouseman
Oh I see now... you have to be logged into Member Services. Shouldn't you display that info on the main website too so that prospective new customers can see the savings they'd gain?

Any chance we can move existing Cap Plans to any of the new Z plans? (If no, I have 2 cap 14 plans with no contract period. Can I port these? I think I'd still come out ahead with the $40 charge for 2 new sims)

Thanks,

T.

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Fri Jul 01, 2011 2:18 pm
by ForumAdmin
thomashouseman wrote:Oh I see now... you have to be logged into Member Services. Shouldn't you display that info on the main website too so that prospective new customers can see the savings they'd gain?

Any chance we can move existing Cap Plans to any of the new Z plans? (If no, I have 2 cap 14 plans with no contract period. Can I port these? I think I'd still come out ahead with the $40 charge for 2 new sims)

Thanks,

T.
1) The plans are not available to non-Exetel customers.

2) You can't move Exetel Optus mobile plans to these new plans.

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Fri Jul 01, 2011 2:28 pm
by thomashouseman
ForumAdmin wrote:
1) The plans are not available to non-Exetel customers.
No, no... even the Cap Plans are missing what savings you get.... i.e. $10 saving off ADSL on CAP19 etc. (I can't see that info displayed anywhere except INSIDE member services).

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Fri Jul 01, 2011 4:42 pm
by rm555
thomashouseman wrote:I can't see that info displayed anywhere except INSIDE member services.
In the order forms, the discounts have been replaced by "3 months FREE":
https://www.exetel.com.au/transfer/resi ... r_form.php
https://www.exetel.com.au/adsl2_full_bu ... e_form.php

So I assume the ADSL discounts for new signups will no longer apply as they've been replaced by the 3 free months?

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Tue Jul 05, 2011 6:47 pm
by remosha
thomashouseman wrote:
ForumAdmin wrote:
1) The plans are not available to non-Exetel customers.
No, no... even the Cap Plans are missing what savings you get.... i.e. $10 saving off ADSL on CAP19 etc. (I can't see that info displayed anywhere except INSIDE member services).
The reason is because the discount only applies for Existing Exetel customers signing up for a Cap plan through the Exetel Members Facilities.

Re: Include the ADSL savings on the CAP plans on the webpage

Posted: Tue Jul 05, 2011 6:51 pm
by thomashouseman
But if you were a potential Adsl customer, wouldn't you want to know what potential savings were available?