discounts on new optus plans

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marafice
Posts: 12
Joined: Sun Mar 19, 2006 10:50 am
Location: langwarrin

discounts on new optus plans

Post by marafice » Thu Jul 14, 2011 3:29 pm

my thought is this. currently i'm on an ocv200 plan so i dont qualify for the new discounts but if i cancel my existing service and sign up for an of100 plan i get the discount.(minus $100 early termination). i'm ahead $140.
why not offer existing customers 3 months discount to move to the new plans. same effect, less hassle.
just a thought, not a complaint

melanieb
Exetel Staff
Posts: 58
Joined: Thu Jun 25, 2009 3:00 pm
Location: North Sydney

Re: discounts on new optus plans

Post by melanieb » Thu Jul 14, 2011 4:03 pm

marafice wrote:my thought is this. currently i'm on an ocv200 plan so i dont qualify for the new discounts but if i cancel my existing service and sign up for an of100 plan i get the discount.(minus $100 early termination). i'm ahead $140.
why not offer existing customers 3 months discount to move to the new plans. same effect, less hassle.
just a thought, not a complaint
I understand what you are saying. However, Optus has offered us these discounts for New customers only, it is therefore impossible for us to offer you this plan as a plan change.

marafice
Posts: 12
Joined: Sun Mar 19, 2006 10:50 am
Location: langwarrin

Re: discounts on new optus plans

Post by marafice » Thu Jul 14, 2011 6:36 pm

yes, i understand also. just would have saved me the hassle of cancelling and downtime till resign, but life wasn't meant to be simple.
no biggy, will put in cancel b4 end of month. thx for your thoughts tho

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