discounts on new optus plans

[marafice]

my thought is this. currently i'm on an ocv200 plan so i dont qualify for the new discounts but if i cancel my existing service and sign up for an of100 plan i get the discount.(minus $100 early termination). i'm ahead $140.
why not offer existing customers 3 months discount to move to the new plans. same effect, less hassle.
just a thought, not a complaint

[melanieb]

my thought is this. currently i'm on an ocv200 plan so i dont qualify for the new discounts but if i cancel my existing service and sign up for an of100 plan i get the discount.(minus $100 early termination). i'm ahead $140.
why not offer existing customers 3 months discount to move to the new plans. same effect, less hassle.
just a thought, not a complaint

I understand what you are saying. However, Optus has offered us these discounts for New customers only, it is therefore impossible for us to offer you this plan as a plan change.

[marafice]

yes, i understand also. just would have saved me the hassle of cancelling and downtime till resign, but life wasn't meant to be simple.
no biggy, will put in cancel b4 end of month. thx for your thoughts tho