Getting Unshaped on Optus plan?

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Pyotr
Posts: 47
Joined: Thu Feb 12, 2009 8:02 pm
Location: Canberra

Getting Unshaped on Optus plan?

Post by Pyotr » Thu Dec 08, 2011 6:40 pm

Do old or new customers going onto a new Optus plan still have the option to go unshaped and pay $x per Gb for excess usage? (can't see it in member facilities) Previously you could email Exetel to change over from shaped to unshaped.

EromalR
Exetel Staff
Posts: 138
Joined: Thu Jan 07, 2010 12:40 pm
Location: Sri Lanka

Re: Getting Unshaped on Optus plan?

Post by EromalR » Thu Dec 08, 2011 7:24 pm

Pyotr wrote:Do old or new customers going onto a new Optus plan still have the option to go unshaped and pay $x per Gb for excess usage? (can't see it in member facilities) Previously you could email Exetel to change over from shaped to unshaped.
All the new Optus plans are shaped. You can not make it unshaped.

Pyotr
Posts: 47
Joined: Thu Feb 12, 2009 8:02 pm
Location: Canberra

Re: Getting Unshaped on Optus plan?

Post by Pyotr » Thu Dec 08, 2011 8:17 pm

Thanks; so (just to be clear) when a customer's existing in-contract plan with an unshaping option finishes or rolls over, they will not have the chance of continuing unshaped as at present?

EromalR
Exetel Staff
Posts: 138
Joined: Thu Jan 07, 2010 12:40 pm
Location: Sri Lanka

Re: Getting Unshaped on Optus plan?

Post by EromalR » Thu Dec 08, 2011 9:31 pm

Pyotr wrote:Thanks; so (just to be clear) when a customer's existing in-contract plan with an unshaping option finishes or rolls over, they will not have the chance of continuing unshaped as at present?
As long as you stay in your current unshaped plan, it will not change to a shaped plan once the contract is over.

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