VoIP Plan decommissioning

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davo
Posts: 37
Joined: Sat May 22, 2004 4:10 pm

Re: VoIP Plan decommissioning

Post by davo » Fri Mar 30, 2012 6:42 pm

By "$0/mth minimum charge" I meant there's no minimum charge you have to pay each month as with the new Exetel arrangements.

It works like this. You prepay whatever amount you like into your account. You are only charged for the cost of calls - there's no fee for having the service available. The cost of any calls you make is deducted from the pre-paid amount. When it gets low, you top it up with whatever amount you like. So the pre-payment refers to the cost of the calls being pre-paid.

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: VoIP Plan decommissioning

Post by Dazzled » Fri Mar 30, 2012 7:32 pm

I think they are per minute though, so not comparable to the Exetel plan if it is used mainly for local and "national" calls.

fsm
Posts: 77
Joined: Thu Apr 01, 2010 10:46 pm
Location: Aus

Re: VoIP Plan decommissioning

Post by fsm » Sun Apr 01, 2012 3:45 am

davo wrote:I didn't know about the calling card service but it's no good for regional areas as the local call access numbers are only in the capital cities.
The link ExetelVoice provided doesn't include any information about the callback number, which 'solves' the regional access problem albeit at a surcharge of 3c a minute when calling from a pre-registered number (assuming the callback leg is charged the same way as the outbound leg - the same as a call to a fixed line) assuming one is able to call from a fixed line that can be called back.

That's probably only (easily) available with the "VOIP Calling Service" calling card available for purchase from member facilities,

The 1800 number available with (some?) cards would be another more expensive alternative.
Pennytel have a prepaid service for $0/mth minimum charge which does the job. Could Exetel create their own version of this perhaps for those that want $0 minimum charge VOIP service?
Exetel might well introduce a DIDless $0 VoIP service at some time in the future but I assume it will remain isolated from the PSTN gateways available to calling cards until Exetel decides that expanding the feature set of the VOIP product is more profitable than market segmentation,

If your are referring to the removal of expiration from calling cards, I would suggest that would be unlikely, unless Exetel wants to lower its margin on calling cards. While I feel expiry dates are an undesirable attribute of the product, removing them would mean the calling rates would need to rise to maintain margins.
Dazzled wrote:I think [the Pennytel free plan] are per minute though, so not comparable to the Exetel plan if it is used mainly for local and "national" calls.
its directly comparable to the timed pricing of the calling card, but the point really is that Exetel calling cards are a poor substitute for a $0/month VoIP plan. The Exetel cards cannot truely be considered a $0 alternative either, expiry dates effectively give them a minimum usage charge, although their pricing comes close enough to the Pennytel untimed product,

VoIP plans are generally a poor substitute for calling cards too - the majority of VoIP providers lack 'local' access numbers as distinct from a call back number if any. In my mind, local access numbers (as well as 13 and 1800 numbers) seem to be the only reason to use calling cards. Exetel's calling card product is a well priced alternative to other calling cards if its range of access numbers suffices.

fsm
Posts: 77
Joined: Thu Apr 01, 2010 10:46 pm
Location: Aus

Re: VoIP Plan decommissioning

Post by fsm » Wed Apr 04, 2012 8:04 am

Has the migration of business users from the soon to be terminated residential plans to Business/Corporate VoIP happened as recently notified?
My member facilities still lists HSPA VOIP.

remosha
Exetel Staff
Posts: 266
Joined: Tue Feb 08, 2011 8:32 am
Location: Sydney

Re: VoIP Plan decommissioning

Post by remosha » Wed Apr 04, 2012 1:37 pm

fsm wrote:Has the migration of business users from the soon to be terminated residential plans to Business/Corporate VoIP happened as recently notified?
My member facilities still lists HSPA VOIP.
This is to be done on 15/4/2012.

fsm
Posts: 77
Joined: Thu Apr 01, 2010 10:46 pm
Location: Aus

Re: VoIP Plan decommissioning

Post by fsm » Thu Apr 05, 2012 10:46 pm

I see the conversion for business users has happened now, so it may have just been that the information presented in member facilities was slow to update.

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