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Exetel Notifications

Posted: Mon Feb 25, 2013 7:29 pm
by Mort
Can I please suggest a change for all Notification email to have the subject repeated in the body of the message. Maybe it's just me, but I always find I read the message and then realise I have to hunt back up to the subject line to see the actual date/time for the outages.

If it's a simple enough thing to include, then it would be really great to simplify the reading of the messages.

Re: Exetel Notifications

Posted: Tue Feb 26, 2013 5:17 pm
by thejeg
Mort wrote:Can I please suggest a change for all Notification email to have the subject repeated in the body of the message. Maybe it's just me, but I always find I read the message and then realise I have to hunt back up to the subject line to see the actual date/time for the outages.

If it's a simple enough thing to include, then it would be really great to simplify the reading of the messages.
I have forwarded your suggestion to our development head, he will see if its feasible to have this change done.

Re: Exetel Notifications

Posted: Tue Nov 26, 2013 3:06 am
by peteru
I second that request. Each message should clearly specify the outage location and period (preferably in a consistent machine parseable fields) at the beginning of the body of the message.

I would also suggest that staff pay a bit more attention to the dates being entered. There have been a few instances this years where the dates have been patently wrong (i.e in the past)

Re: Exetel Notifications

Posted: Tue Nov 26, 2013 4:12 am
by surinf
peteru wrote:I second that request. Each message should clearly specify the outage location and period (preferably in a consistent machine parseable fields) at the beginning of the body of the message.

I would also suggest that staff pay a bit more attention to the dates being entered. There have been a few instances this years where the dates have been patently wrong (i.e in the past)
We will take your suggestions on board and forward them to the relevant departments.

Thanks