Iphone "My Exetel" app

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vv4yn0
Posts: 27
Joined: Thu Mar 24, 2005 5:36 pm

Iphone "My Exetel" app

Post by vv4yn0 » Wed Nov 26, 2014 1:35 pm

As a user with multiple personal and business accounts/services it would be great if I could add multiple accounts to the app so I could quickly switch between them. Currently you can only work with one account at a time and it is tedious to log in and out to switch accounts.
Is there any chance of multiple account capabilities in the future?
Cheers,
Wayne

stevecJ
Forum Admin
Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: Iphone "My Exetel" app

Post by stevecJ » Wed Nov 26, 2014 5:39 pm

vv4yn0 wrote:As a user with multiple personal and business accounts/services it would be great if I could add multiple accounts to the app so I could quickly switch between them. Currently you can only work with one account at a time and it is tedious to log in and out to switch accounts.
Is there any chance of multiple account capabilities in the future?
Cheers,
Wayne
Hi Wayne,

I will further check on this and get back to you soon.

Cheers,
Steve
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DaveBen
Posts: 2
Joined: Tue Oct 13, 2015 11:16 am
Location: Sydney

Re: Iphone "My Exetel" app

Post by DaveBen » Sun Oct 18, 2015 9:40 am

I have downloaded to my phone but I can't seem to be able to log I - message of unknown user or password. I enter my home account user name with the nsw.exetel.com.au extension with the correct password bu always fails with the error message.

What am I doing wrong
D

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Iphone "My Exetel" app

Post by angelos » Sun Oct 18, 2015 11:39 am

DaveBen wrote:I have downloaded to my phone but I can't seem to be able to log I - message of unknown user or password. I enter my home account user name with the nsw.exetel.com.au extension with the correct password bu always fails with the error message.

What am I doing wrong
D
As advised on viewtopic.php?f=24&t=41678&p=316170#p316170

However, if you are unable to log in, please PM me your service number and I will be able to send you the correct log in credentials to check.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Iphone "My Exetel" app

Post by angelos » Mon Oct 19, 2015 10:47 am

PM received...

I tested this in the app and it worked fine. Are you sure you are entering the details correctly?

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