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Help posts out of date

Posted: Sun Dec 30, 2018 7:46 am
by Zebee
In the post “fastest way to fix the problem” it says
To log a no service service issue please call 02 8030 1000 and select option 2. This option will ask you a series of questions to determine what type of service issue you are having.”

Which doesn’t happen. Might have in 2009 but not for a while now.

Maybe it is time to update your help and information posts to reflect the current situation?

Re: Help posts out of date

Posted: Sun Dec 30, 2018 3:54 pm
by judep
Zebee wrote:
Sun Dec 30, 2018 7:46 am
In the post “fastest way to fix the problem” it says
To log a no service service issue please call 02 8030 1000 and select option 2. This option will ask you a series of questions to determine what type of service issue you are having.”

Which doesn’t happen. Might have in 2009 but not for a while now.

Maybe it is time to update your help and information posts to reflect the current situation?
Hi,

Thank you for pointing this out and yes you are correct, We will look into this and get this forum post updated accordingly.

Thank you