I would like to let you all know that my REPLACEMENT
NF10WV has been in its box in the wardrobe since last October because of its Ethernet ports problem, just like the original, and I have been using a NF17ACV that I bought from Kogan for $205 because a full-time university student is renting a room in my house and needs reliable internet. Also, the NF10WV's 802.11n 2.4GHz Wi-Fi only operates at 35-47Mbps, just under half the speed of my 89Mbps FTTN connection that 5GHz fully provides.
How can Exetel provide a router that does not give your internet speed and for an extra $79?
The NF17ACV on 802.11n and ac 5GHz and my 2011 model Asus RT-N66U on 802.11n 5GHz both provide the full speed that I get over Ethernet. The NF4V offered to JamesH only does 2.4GHz, so again will only give just under half my internet speed. I could not accept it.
The position you are putting people in with such an unmitigated lemon as the horrendous NF10WV at a cost of $79 that I have not yet recovered, sitting in the wardrobe useless, is sickening. And there is no resolution available other than to use a different router!
Have you even seen the Whirlpool thread? https://forums.whirlpool.net.au/forum-replies.cfm?t=2549304&p=-1&#bottom
Why should I go through the warranty return process for the NF10WV when I know for a fact that there is no satisfactory outcome at the end of it?