Carrier Grade NAT opt-out request

Modem setup, reviews and questions (All brands, including wireless modems)
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okhoi
Posts: 2
Joined: Wed Jul 15, 2020 2:54 pm

Carrier Grade NAT opt-out request

Post by okhoi » Wed Jul 15, 2020 7:09 pm

If I request an opt-out, will the wifi be cut during the 2 days?

rasikak
Exetel Staff
Posts: 436
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Carrier Grade NAT opt-out request

Post by rasikak » Wed Jul 15, 2020 9:28 pm

okhoi wrote:
Wed Jul 15, 2020 7:09 pm
If I request an opt-out, will the wifi be cut during the 2 days?
Thank you for reaching out. No, there won't be any downtime. Once you have requested this through the members facility, the changes will apply within 1 minute. Then you need to restart the modem/router to start the new internet session with the Static IP.

okhoi
Posts: 2
Joined: Wed Jul 15, 2020 2:54 pm

Re: Carrier Grade NAT opt-out request

Post by okhoi » Sun Jul 19, 2020 1:55 am

How do I restart my router, and when done, how do I see my static IP?

NajikaM
Exetel Staff
Posts: 48
Joined: Tue Sep 24, 2019 1:39 pm

Re: Carrier Grade NAT opt-out request

Post by NajikaM » Sun Jul 19, 2020 8:57 pm

okhoi wrote:
Sun Jul 19, 2020 1:55 am
How do I restart my router, and when done, how do I see my static IP?
You can unplug your router from the power socket and plug it back in after 10 seconds to restart the router.

Once you have done go to Google search page and type "what is my IP' to find out the current IP address.

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