VoIP SIP Password

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dillon53
Posts: 3
Joined: Thu Sep 24, 2020 2:24 pm

VoIP SIP Password

Post by dillon53 » Tue Dec 01, 2020 4:20 pm

Hello, I have purchased a new router (TP-Link Archver VR600v), which I would like to use in place of the provided ZTE router. Could I please be sent an email including the SIP parameters which need to be configured, such as username/password?

nilushid
Admin
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Location: sydney

Re: VoIP SIP Password

Post by nilushid » Tue Dec 01, 2020 4:52 pm

dillon53 wrote:
Tue Dec 01, 2020 4:20 pm
Hello, I have purchased a new router (TP-Link Archver VR600v), which I would like to use in place of the provided ZTE router. Could I please be sent an email including the SIP parameters which need to be configured, such as username/password?
Hi

Can you PM me your customer ID or the service number to provide you the details.

Thanks

nilushid
Admin
Posts: 1182
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: VoIP SIP Password

Post by nilushid » Tue Dec 01, 2020 5:01 pm

Hi

We have sent you an email with the information. Kindly refer to that and let us know if you have any further information

Case-666316

Thanks

dillon53
Posts: 3
Joined: Thu Sep 24, 2020 2:24 pm

Re: VoIP SIP Password

Post by dillon53 » Wed Dec 02, 2020 11:00 am

I received the email, thank you. I realized that I also need the ADSL/VDSL PPP password, as it is obfuscated in the current router. Could I also be sent this password?

nilushid
Admin
Posts: 1182
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: VoIP SIP Password

Post by nilushid » Wed Dec 02, 2020 11:07 am

dillon53 wrote:
Wed Dec 02, 2020 11:00 am
I received the email, thank you. I realized that I also need the ADSL/VDSL PPP password, as it is obfuscated in the current router. Could I also be sent this password?
Hi

Sent you an email and a text message with PPPoE credentials. Please let us know if you need any further assistant.

Thanks

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