Navini Modem Problem

Modem setup, reviews and questions (All brands, including wireless modems)
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simplelifevu
Posts: 2
Joined: Wed Apr 23, 2008 9:58 am

Navini Modem Problem

Post by simplelifevu » Wed Apr 23, 2008 10:16 am

I have received a navini modem from Exetel last week. It looks like this

Image

As we can see there is a huge space at the bottom of it and i assume that this space is for a battery. When i connect this modem to a power supply, the modem is not even turned on and all the lights are not showing any signs of blinking or turned on.

I am new to this so i totaly have no idea what the modem is supposed to be like. So if anyone is using Navini Modem, please tell me about the structure of the bottom of the modem!
And if Exetel has mistakenly excluded the baterry, what should i do? Do i have to return the modem or something?

richardk
Exetel Staff
Posts: 544
Joined: Fri Jul 30, 2004 9:02 pm
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Re: Navini Modem Problem

Post by richardk » Wed Apr 23, 2008 3:50 pm

Hello,

Our Unwired modems we send out do not come with a Battery.
Your problem would be because of either a faulty power supply or modem problem.

If you live near North Sydney it would be best to come to our office for tests to be done between 8:30am - 5:30pm (Excluding Weekends and public holidays).

Our street address is below.

EXETEL

Level 4 275 Alfred Street
North Sydney

Thank You

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