Hi
I have a DG834 and I cannot connect to the internet. I have an iMac and when I go into the settings via 192.168.0.1 and set it up it wont connect
I tried booting into Vista via bootcamp so it is running natively in Vista like any other PC (not a virtual machine) and ran the set up wizard and it cannot connect either.
I know my line is ok as I have a flakey Netcomm modem that drops out now and then but it still gets and holds a connection.
Is this modem rubbish? I know its not exetel as Im posting this while connected through the netcomm modem.
Dave
DG834 v4 doesnt connect on PC or Mac
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Re: DG834 v4 doesnt connect on PC or Mac
So the old Netcomm modem, when plugged in, gets sync but the DG834, when plugged in, doesn't? This does sound like it is related to a faulty modem. You can try resetting the whole modem (paperclip to the back, or hold the power button down) and trying again fresh.
The only other possibility I have seen is that some modems have a feature for "ADSL pair" to be toggled to 'inner' or 'outer', indicating which are the active pins of the phone connection (i.e. pins 1&4 or pins 2&3). Some wall points are wired to be outer pair points and so, to some modems, this appears as if it is a disconnected phone line.
The only other possibility I have seen is that some modems have a feature for "ADSL pair" to be toggled to 'inner' or 'outer', indicating which are the active pins of the phone connection (i.e. pins 1&4 or pins 2&3). Some wall points are wired to be outer pair points and so, to some modems, this appears as if it is a disconnected phone line.
Re: DG834 v4 doesnt connect on PC or Mac
fixed the problem with the Netgear tech support, I got a lady from India and she was great.
I needed to select PPPoA not PPPoE
Dave
I needed to select PPPoA not PPPoE
Dave
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- Volunteer Site Admin
- Posts: 5922
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- Location: Melbourne, VIC
Re: DG834 v4 doesnt connect on PC or Mac
That makes sense. Thank you for the update.