NB6+4W random factory resets

Modem setup, reviews and questions (All brands, including wireless modems)
Post Reply
dawmail333
Posts: 11
Joined: Wed May 27, 2009 9:19 pm
Location: Helidon Spa

NB6+4W random factory resets

Post by dawmail333 » Mon Nov 16, 2009 9:58 pm

I just got my sister's NB6+4W modem/router off her. It does what I'm after, very well, except... it randomly just does a factory reset. I've read a few topics, and I set my network security accordingly to those topics, but this one just keeps doing it anyway. Any advice??? It's driving me nuts, as it would be lovely not to have to run a router as well as our current modem.

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: NB6+4W random factory resets

Post by CoreyPlover » Thu Nov 19, 2009 9:49 pm

dawmail333 wrote:Any advice???
You can try a firmware upgrade (check http://www.netcomm.com.au/workarea/list ... prID=37716)

Otherwise, I'd suggest you buy a new modem/router

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: NB6+4W random factory resets

Post by Dazzled » Thu Nov 19, 2009 10:03 pm

+1 on the firmware check. These things can run very hot in the far too small cases, and consequently shut down. Be careful of 240 volts, but what happens with the case open? Even if it fixes it, it is hardly a long term solution, unless drilling some larger holes does the trick. Don't put it on or under a hot modem or ATA.

dawmail333
Posts: 11
Joined: Wed May 27, 2009 9:19 pm
Location: Helidon Spa

Re: NB6+4W random factory resets

Post by dawmail333 » Thu Nov 19, 2009 11:17 pm

Tried firmware, all things considered, sounds like a warranty job. Thanks for trying though guys, it's appreciated. :)

thomashouseman
Posts: 750
Joined: Thu Mar 18, 2004 12:06 pm
Location: Toongabbie
Contact:

Re: NB6+4W random factory resets

Post by thomashouseman » Fri Nov 20, 2009 9:41 am

My NB5+4 used to do this a lot till I stopped the cat from sleeping on it (HE loved the warmth). Upgraded to a NB6+4W and problem fixed (HE doesn't like the aerial :mrgreen:) BTW.... the NB6+4w is a much better modem all round. Never had a problem with it. Sounds like a warranty call to me. It shouldn't behave like that.

Post Reply