D-LINK DVG-1402S VOIP Setup

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wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sat Feb 13, 2010 12:58 am

Hi,

Im having trouble getting this voip router to work correctly if anyone has one set up correctly can you please tell me the settings you used.

Thanks

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 1:08 am

Ok i got it set up sortof...
I can make calls when ever and it works fine, but i can only recieve calls for about 2min after the router is reset?
What is causing this problem and how can i fix it?

Anyone please

Dazzled
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Re: D-LINK DVG-1402S VOIP Setup

Post by Dazzled » Sun Feb 21, 2010 8:40 am

There won't be many users with that one. It is an ATA combined with a NAT router. That can make it tricky to set up, although the manual shows it both behind a modem and behind a router. You will almost certainly have it behind a combined modem/NAT router. You may have to bridge your modem, or else have port forwarding (5060 UDP) or a DMZ enabled from the modem to the ATA or inward calls won't work.

Could you tell us how the modem, ATA and computer are connected? In particular, is the ATA standalone, or do computers connect to it?

If it stands alone, the simplest thing is to set up a DMZ to it from the modem. If you do that, never put something as insecure as Windows into one of the D-Link ethernet ports, as there will be no protection.

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 1:30 pm

Ok i have the wireless modem router connected to the D-link Voip router ATA, but have the wireless modem router connecting to all the pc's only 1 by LAN the rest wireless.
The D-link Voip router ATA is only connected at the WAN connection to the wireless modem route and then the telephone out.

Ill try and figure out how to do the DMZ from the modem to the ATA, but will this make all the calls insecure, as they will be no protection as you stated?

Cheers

Dazzled
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Re: D-LINK DVG-1402S VOIP Setup

Post by Dazzled » Sun Feb 21, 2010 1:41 pm

That layout will keep it simple. Remember that if in the future you want to use the D-Link LAN ports you will have double NAT routers to adjust.

You cannot get satisfactory inward calls because the ATA is not exposed to the web. It has to be, because some inward signals (eg a phone call) are uninvited by you - the trouble arises from your modem's NAT firewall by default dropping all uninvited signals.

You can either port forward 5060 UDP to the ATA, or else you can open all ports to the ATA, when it is known as a DMZ. There isn't a lot of damage someone outside can do to a hardware ATA; it's a computer you have to be careful with. You will have to determine the IP address of the ATA if it is not the DHCP server - it may be listed in the modem.

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 1:53 pm

yer thanks i just figured i needed to find that out (its not the router ip address :oops: )
Ill have another go at it and let you know how i go Cheers

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 2:56 pm

Ok i looked in Device Info -- DHCP Leases

Hostname ---- MAC Address------------IP Address------Expires In
ATA------------ATA MAC address-------192.168.1.3--- Expired
PC--------------Wireless modem MAC---192.168.1.4---- 23 hours, 56 minutes, 39 seconds

So i went into NAT -- Virtual Servers Setup since port triggering didnt allow for a IP address and put this:

Server Name---External Port Start-----External Port End-----Protocol----Internal Port Start----Internal Port End-----Server IP Address
Exetel-----------------5060-----------------5060---------------UDP--------------5060-------------------5060----------------192.168.1.3

My question is why does the ATA have an expired DHCP lease?

Dazzled
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Re: D-LINK DVG-1402S VOIP Setup

Post by Dazzled » Sun Feb 21, 2010 3:14 pm

Dunno, but when you adjust routers things can happen. A reboot of the ATA usually fixes it - it asks for a new lease.

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 4:03 pm

ok got a new lease but still get the same problem with the phone not able to receive calls after a few minutes, even though i opened the port 5060 (exetel port) to the ip address of the ATA. Do i need to change any settings in the ATA as well?

Trying the DMZ Host method now.

Cheers

Dazzled
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Re: D-LINK DVG-1402S VOIP Setup

Post by Dazzled » Sun Feb 21, 2010 4:28 pm

Have you seen this from Gotalk - http://imagelibrary.gotalk.com.au/pdf/140s_wt.pdf
Similarly - https://www.mynetfone.com.au/media/supp ... -1402S.pdf
and http://www.freecall.net.au/gmasetup.html#a20 Note the ATA settings (ignore the other ISP's servers of course)

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 5:57 pm

yeh ive already got all that, that is just for setting up the phone to work, ive got the phone working making calls it just wont accept calls.
so i believe it is something wrong either with the modem or the ATA settings.
i tried both the Port forwarding and the DMZ and both didnt work :(

Cheers

outbush
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Joined: Fri Jun 08, 2007 8:49 am

Re: D-LINK DVG-1402S VOIP Setup

Post by outbush » Sun Feb 21, 2010 6:32 pm

wood88 wrote: so i believe it is something wrong either with the modem or the ATA settings.
It seems as though you need to port forward the RTP port and port 5060 from your ADSL Modem to your D-Link DVG-G1402S (ATA) which has an IP address of 192.168.15.1

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Sun Feb 21, 2010 8:42 pm

ok i got it working it calls every time you ring on a mobile but doesnt work if you call on another Voip phone?
i can call the other voip phone but it cuts out after about 5 secs after answering
any idea why

Dazzled
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Re: D-LINK DVG-1402S VOIP Setup

Post by Dazzled » Sun Feb 21, 2010 9:10 pm

What is the modem model? Clutching at straws now, but if it has ALG, reverse the setting. Try Register Expiration: 240 sec

wood88
Posts: 22
Joined: Fri Feb 12, 2010 3:24 pm
Location: Western Aus

Re: D-LINK DVG-1402S VOIP Setup

Post by wood88 » Mon Feb 22, 2010 6:29 pm

im using a DG834GSG Netgear, but i think i will just upgrade to an all in one.
It will be a lot easier, but would still like to fix this in the meantime
Cheers

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