setting up an NBN wireless connection

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Gerryfahey
Posts: 1
Joined: Tue Oct 09, 2012 9:16 pm
Location: Creswick, Victoria

setting up an NBN wireless connection

Post by Gerryfahey » Tue Oct 09, 2012 9:44 pm

Hi, we have just changed over from our old ADSL exetel connection to an NBN Wireless connection. We have finally found some info about configuring our Netcomm NB16WV router for WAN and have put in username and password but nothing happens. There is a WAN light on the front of the router but no connection. I can't find any instructions re this anywhere in the exetel forum or wiki.

What do we have to do?

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: setting up an NBN wireless connection

Post by Dazzled » Tue Oct 09, 2012 10:11 pm

Isn't that an ADSL/3G modem+router? The network termination device expects a plain router (ie, no built-in modem in front), on which the PPPoE config is done.

{edit: Not so, use the ethernet WAN port provided. PPP over ethernet]

udara
Exetel Staff
Posts: 362
Joined: Thu Dec 17, 2009 11:06 am

Re: setting up an NBN wireless connection

Post by udara » Tue Oct 09, 2012 10:27 pm

Gerryfahey wrote:Hi, we have just changed over from our old ADSL exetel connection to an NBN Wireless connection. We have finally found some info about configuring our Netcomm NB16WV router for WAN and have put in username and password but nothing happens. There is a WAN light on the front of the router but no connection. I can't find any instructions re this anywhere in the exetel forum or wiki.

What do we have to do?
NB16WV does have a WAN port as such there should be no problems in configuring it :)

I will get a support engineer to contact you shortly
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: setting up an NBN wireless connection

Post by Dazzled » Tue Oct 09, 2012 10:32 pm

Thanks for that Udara, I had just come back to post a correction. Use the WAN ethernet port.

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