Setting up a replacement modem

Modem setup, reviews and questions (All brands, including wireless modems)
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lenwen
Posts: 4
Joined: Fri Aug 08, 2014 9:34 am
Location: Balgal Beach Qld

Setting up a replacement modem

Post by lenwen » Sun Apr 26, 2015 3:44 pm

My previous Modem has failed and I have bought a NetComm wireless NB604N to replace it.
I have tried connecting it with my given username and given password but no luck connecting, can you help please
Len

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saadbafik
Exetel Staff
Posts: 146
Joined: Tue Feb 14, 2012 11:12 pm
Location: Sri Lanka

Re: Setting up a replacement modem

Post by saadbafik » Sun Apr 26, 2015 4:32 pm

lenwen wrote:My previous Modem has failed and I have bought a NetComm wireless NB604N to replace it.
I have tried connecting it with my given username and given password but no luck connecting, can you help please
Len
Hi Len,

I have sent you the username and the password again. Please perform a factory reset to the modem and reconfigure with the given credentials. If the issue persist, please contact netcomm

Regards,
Saad B

lenwen
Posts: 4
Joined: Fri Aug 08, 2014 9:34 am
Location: Balgal Beach Qld

Re: Setting up a replacement modem

Post by lenwen » Sun Apr 26, 2015 5:16 pm

What address did you send the info too please

lenwen
Posts: 4
Joined: Fri Aug 08, 2014 9:34 am
Location: Balgal Beach Qld

Re: Setting up a replacement modem

Post by lenwen » Sun Apr 26, 2015 5:30 pm

All ok now
Len

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