Gigaset phone

Modem setup, reviews and questions (All brands, including wireless modems)
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maggie
Posts: 157
Joined: Tue Dec 16, 2008 5:17 pm
Location: sydney

Gigaset phone

Post by maggie » Tue Apr 24, 2018 3:32 pm

Sorry not sure where this belongs. VOIP? Modem? Please move if in wrong place/

I am really not loving the modem I got with the new NBN. I have a Gigset VOIP phone which I have not yet used. Can I go back to my old modem with the Parental controls which I really need and use the Gigaset phone for the VOIP call? Or do I need an ATA or similar? Just finding the bridging confusing.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Gigaset phone

Post by AroshJ » Tue Apr 24, 2018 10:25 pm

maggie wrote:
Tue Apr 24, 2018 3:32 pm
Sorry not sure where this belongs. VOIP? Modem? Please move if in wrong place/

I am really not loving the modem I got with the new NBN. I have a Gigset VOIP phone which I have not yet used. Can I go back to my old modem with the Parental controls which I really need and use the Gigaset phone for the VOIP call? Or do I need an ATA or similar? Just finding the bridging confusing.
Please send an email with your customer details and modem information (current modem and the old modem) to residentialsupport@exetel.com.au. In this way we can provide more accurate information as certain Internet infrastructures will not work with all the modems available in the market.

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