Accessing my login details internet access

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voltz
Posts: 31
Joined: Mon Dec 12, 2005 11:30 am
Location: Taree NSW

Accessing my login details internet access

Post by voltz » Sat May 19, 2018 11:43 am

Will be changing routers soon and after quite a bit of confusion about forum and Myexetel passwords and logins I am not sure about my login for internet access in the router, I know it is the service number but Im not sure of my password anymore
how can I request a copy of my information please

Geoff

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Accessing my login details internet access

Post by AroshJ » Sat May 19, 2018 10:45 pm

voltz wrote:
Sat May 19, 2018 11:43 am
Will be changing routers soon and after quite a bit of confusion about forum and Myexetel passwords and logins I am not sure about my login for internet access in the router, I know it is the service number but Im not sure of my password anymore
how can I request a copy of my information please

Geoff
Please send us an email to residentialsupport@exetel.com.au with your request. You may raise this request through your authorized email address and in that way you will be able to obtain your Internet user credentials.

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