How to get update for ZTE H268A?

Modem setup, reviews and questions (All brands, including wireless modems)
cabbery
Posts: 3
Joined: Sat Jun 25, 2011 2:26 pm
Location: Sydney

Re: How to get update for ZTE H268A?

Post by cabbery » Wed Feb 20, 2019 10:32 pm

Thank you, got it!
Do you know if there are firmware updates for the HFC NBN modems as well?

KavindaS
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Location: Sydney

Re: How to get update for ZTE H268A?

Post by KavindaS » Wed Feb 20, 2019 11:16 pm

cabbery wrote:
Wed Feb 20, 2019 10:32 pm
Thank you, got it!
Do you know if there are firmware updates for the HFC NBN modems as well?
Did you mean the connected NBN device (NTD) ?

cabbery
Posts: 3
Joined: Sat Jun 25, 2011 2:26 pm
Location: Sydney

Re: How to get update for ZTE H268A?

Post by cabbery » Wed Feb 20, 2019 11:54 pm

Yes, that's the one

KavindaS
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Location: Sydney

Re: How to get update for ZTE H268A?

Post by KavindaS » Thu Feb 21, 2019 5:21 pm

cabbery wrote:
Wed Feb 20, 2019 11:54 pm
Yes, that's the one
Unfortunately we don't receive this kind information, and we are unable to confirm anything on that. Device ownership is 100% with the wholesale supplier.

Dusty16
Posts: 3
Joined: Sun May 26, 2019 12:35 pm

Re: How to get update for ZTE H268A?

Post by Dusty16 » Sun May 26, 2019 1:20 pm

When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.

judep
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Location: Sri Lanka

Re: How to get update for ZTE H268A?

Post by judep » Sun May 26, 2019 5:42 pm

Dusty16 wrote:
Sun May 26, 2019 1:20 pm
When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.
Hi,

We are able to update your modem router to the latest firmware which is ver. T7. Kindly let us know if we have your consent to push the firmware upgrade to your device (please note that there will be a short service disruption whilst modem perform the upgrade)

Thanks

Dusty16
Posts: 3
Joined: Sun May 26, 2019 12:35 pm

Re: How to get update for ZTE H268A?

Post by Dusty16 » Tue May 28, 2019 12:13 pm

judep wrote:
Sun May 26, 2019 5:42 pm
Dusty16 wrote:
Sun May 26, 2019 1:20 pm
When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.
Hi,

We are able to update your modem router to the latest firmware which is ver. T7. Kindly let us know if we have your consent to push the firmware upgrade to your device (please note that there will be a short service disruption whilst modem perform the upgrade)

Thanks
Yes, please update the firmware

KavindaS
Forum Admin
Posts: 2470
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: How to get update for ZTE H268A?

Post by KavindaS » Tue May 28, 2019 1:53 pm

Dusty16 wrote:
Tue May 28, 2019 12:13 pm
Yes, please update the firmware
I have completed the update now. You may power reboot the modem and check the service. Ticket reference number is 15170449.

Dusty16
Posts: 3
Joined: Sun May 26, 2019 12:35 pm

Re: How to get update for ZTE H268A?

Post by Dusty16 » Tue May 28, 2019 2:14 pm

KavindaS wrote:
Tue May 28, 2019 1:53 pm
Dusty16 wrote:
Tue May 28, 2019 12:13 pm
Yes, please update the firmware
I have completed the update now. You may power reboot the modem and check the service. Ticket reference number is 15170449.
Thank you for doing so quickly.

alexu222
Posts: 3
Joined: Tue Jul 30, 2019 3:03 pm

Re: How to get update for ZTE H268A?

Post by alexu222 » Tue Jul 30, 2019 4:35 pm

Hi Team,

I also need the firmware update for my modem as it is on a older version, which I believe is causing connectivity issues.
I have PM'd you @Kavinda with my mac address.

Cheers,

Alex.

KavindaS
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Posts: 2470
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: How to get update for ZTE H268A?

Post by KavindaS » Tue Jul 30, 2019 9:28 pm

alexu222 wrote:
Tue Jul 30, 2019 4:35 pm
Hi Team,

I also need the firmware update for my modem as it is on a older version, which I believe is causing connectivity issues.
I have PM'd you @Kavinda with my mac address.

Cheers,

Alex.
Hi Alex,

I have completed the firmware update to your provided modem mac details. You may power reboot the modem and check the service now.

batbagz
Posts: 4
Joined: Fri Sep 13, 2019 6:57 pm

Re: How to get update for ZTE H268A?

Post by batbagz » Fri Sep 13, 2019 10:50 pm

Hello,

Where Can I get an update for zte h268a firmware? Thanks

rasikak
Exetel Staff
Posts: 220
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Location: North Sydney

Re: How to get update for ZTE H268A?

Post by rasikak » Fri Sep 13, 2019 10:56 pm

batbagz wrote:
Fri Sep 13, 2019 10:50 pm
Hello,

Where Can I get an update for zte h268a firmware? Thanks
Thank you for reaching out. Please note that your modem is currently upgraded with the latest firmware.

batbagz
Posts: 4
Joined: Fri Sep 13, 2019 6:57 pm

Re: How to get update for ZTE H268A?

Post by batbagz » Sat Sep 14, 2019 7:09 pm

My modem still has v1.0.1_ETL.1T2. Is this the latest one?
Thanks.

Dushyanthan
Exetel Staff
Posts: 121
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: How to get update for ZTE H268A?

Post by Dushyanthan » Sat Sep 14, 2019 10:10 pm

batbagz wrote:
Sat Sep 14, 2019 7:09 pm
My modem still has v1.0.1_ETL.1T2. Is this the latest one?
Thanks.
Kindly PM us your customer ID or the service number to assist your further.

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