How to get update for ZTE H268A?

Modem setup, reviews and questions (All brands, including wireless modems)
cabbery
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Re: How to get update for ZTE H268A?

Post by cabbery » Wed Feb 20, 2019 10:32 pm

Thank you, got it!
Do you know if there are firmware updates for the HFC NBN modems as well?

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KavindaS
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Re: How to get update for ZTE H268A?

Post by KavindaS » Wed Feb 20, 2019 11:16 pm

cabbery wrote:
Wed Feb 20, 2019 10:32 pm
Thank you, got it!
Do you know if there are firmware updates for the HFC NBN modems as well?
Did you mean the connected NBN device (NTD) ?

cabbery
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Re: How to get update for ZTE H268A?

Post by cabbery » Wed Feb 20, 2019 11:54 pm

Yes, that's the one

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KavindaS
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Re: How to get update for ZTE H268A?

Post by KavindaS » Thu Feb 21, 2019 5:21 pm

cabbery wrote:
Wed Feb 20, 2019 11:54 pm
Yes, that's the one
Unfortunately we don't receive this kind information, and we are unable to confirm anything on that. Device ownership is 100% with the wholesale supplier.

Dusty16
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Re: How to get update for ZTE H268A?

Post by Dusty16 » Sun May 26, 2019 1:20 pm

When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.

judep
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Re: How to get update for ZTE H268A?

Post by judep » Sun May 26, 2019 5:42 pm

Dusty16 wrote:
Sun May 26, 2019 1:20 pm
When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.
Hi,

We are able to update your modem router to the latest firmware which is ver. T7. Kindly let us know if we have your consent to push the firmware upgrade to your device (please note that there will be a short service disruption whilst modem perform the upgrade)

Thanks

Dusty16
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Re: How to get update for ZTE H268A?

Post by Dusty16 » Tue May 28, 2019 12:13 pm

judep wrote:
Sun May 26, 2019 5:42 pm
Dusty16 wrote:
Sun May 26, 2019 1:20 pm
When will the latest firmware / software version be available for the ZTE H268A?
This post was in Feb 19 but I'm still on V1.0.1_ETL.1T2 in May 19.
Hi,

We are able to update your modem router to the latest firmware which is ver. T7. Kindly let us know if we have your consent to push the firmware upgrade to your device (please note that there will be a short service disruption whilst modem perform the upgrade)

Thanks
Yes, please update the firmware

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KavindaS
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Re: How to get update for ZTE H268A?

Post by KavindaS » Tue May 28, 2019 1:53 pm

Dusty16 wrote:
Tue May 28, 2019 12:13 pm
Yes, please update the firmware
I have completed the update now. You may power reboot the modem and check the service. Ticket reference number is 15170449.

Dusty16
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Re: How to get update for ZTE H268A?

Post by Dusty16 » Tue May 28, 2019 2:14 pm

KavindaS wrote:
Tue May 28, 2019 1:53 pm
Dusty16 wrote:
Tue May 28, 2019 12:13 pm
Yes, please update the firmware
I have completed the update now. You may power reboot the modem and check the service. Ticket reference number is 15170449.
Thank you for doing so quickly.

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