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Static Route option missing in H268A

Posted: Thu May 02, 2019 9:22 pm
by andrewb2000
Hi,

I am trying to add a static route in my ZTE H268A but it doesn't have the option available as per the manual's directions. I go to Local Network > Routing > IPv4 and look for "Static Routing" but the option isn't there. I have "Policy Routing" in my H268A instead which isn't in the manual.

I am using this manual:
http://exewiki.exetel.com.au/images/3/3 ... ch2017.pdf

Section "5.3.1 Configure the Routing(IPv4)" > Static Routing is what I am trying to do.

Here is a print screen of what I do see in my modem. As you can see there is no Static Routing section.
ZTE H268A static routing missing.png
ZTE H268A static routing missing.png (46.33 KiB) Viewed 400 times
Can you please let me know how I should get the Static Routing option? Or, if I should be using a Routing Policy to achieve a static route can you please provide the manual or some instructions for this?

Thanks heaps.

Re: Static Route option missing in H268A

Posted: Thu May 02, 2019 11:17 pm
by Dushyanthan
We will further check with our modem manufacturer regards to your query and will update you as soon as possible.

Re: Static Route option missing in H268A

Posted: Fri May 03, 2019 11:00 pm
by Dushyanthan
Dushyanthan wrote:
Thu May 02, 2019 11:17 pm
We will further check with our modem manufacturer regards to your query and will update you as soon as possible.
We have sent you an email to the nominated email address with the requested information. Kindly refer to that. Reference number for this ticket is 14962922.

Re: Static Route option missing in H268A

Posted: Sat May 25, 2019 4:18 pm
by andrewb2000
Thanks for getting back to me directly on this. Appreciate you reaching out to the vendor to get more information. Have you heard anything back from them? I've sent a few direct follow-up emails but haven't heard anything back yet.

Re: Static Route option missing in H268A

Posted: Sat May 25, 2019 9:24 pm
by Dushyanthan
andrewb2000 wrote:
Sat May 25, 2019 4:18 pm
Thanks for getting back to me directly on this. Appreciate you reaching out to the vendor to get more information. Have you heard anything back from them? I've sent a few direct follow-up emails but haven't heard anything back yet.
Firstly I would like to sincerely apologize on behalf of Exetel for any inconvenience caused to you with this regard and for the delay in getting back to you. We have replied to the email which you sent us. Kindly go through with the email and update us.