Virus/Spam Protection From Exetel

Malware detection, cleaning and prevention
Surfn Chick
Posts: 68
Joined: Wed Jun 13, 2007 2:45 pm

Re: Virus/Spam Protection From Exetel

Post by Surfn Chick » Wed Jul 24, 2019 10:02 pm

No it doesn't. I have a ticket number but no one is addressing the issue. It appears the Quarantine has stopped working altogether and and the amount of emails from myself has increased.
Could an engineer please look at this.

KavindaS
Forum Admin
Posts: 2549
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Virus/Spam Protection From Exetel

Post by KavindaS » Wed Jul 24, 2019 11:25 pm

Surfn Chick wrote:
Wed Jul 24, 2019 10:02 pm
No it doesn't. I have a ticket number but no one is addressing the issue. It appears the Quarantine has stopped working altogether and and the amount of emails from myself has increased.
Could an engineer please look at this.
Extremely sorry for what happened to the ticket id #9823034, without having a proper response to you. I have re opened the ticket with the system administrators and requested them to check and provide you a feedback accordingly.

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