Can't Access Form to Reactivate Connection
Posted: Tue Sep 29, 2009 8:51 pm
I noticed I had been spammed blocked this afternoon after restarting my computer. When I first started up Firefox I got the page where you enter your details to get your connection back and say you've run all the spam blockers etc.
I shut the computer and went into a pre-boot environment to run the virus, malware and spyware checks and when I started back up into my normal XP OS I couldn't get the page to come back up to allow me to say I've got rid of the problem. Instead all I get when I visit any page except those under the exetel.com.au domain is the following message:
Is there a way to access this page manually rather than having to rely on a redirect so I can get back up and running.
Scott
(On a side note, when I was originally on the spam notification page I tried to download the Spybot program so I could run it simply to make sure I'd run all the suggested tests. Problem is that whilst you can download the installation file for Spybot, you can't install it becuase it is unable to connect to the internet to download updates. Suggesting the use of and providing a download link to a piece of software that doen's look like it can be used is a bit of an oversight on Exetels part...)
I shut the computer and went into a pre-boot environment to run the virus, malware and spyware checks and when I started back up into my normal XP OS I couldn't get the page to come back up to allow me to say I've got rid of the problem. Instead all I get when I visit any page except those under the exetel.com.au domain is the following message:
I understand that Spam is a big problem and I've taken the best meausres I can to ensure that I have removed the source of the problem, but not being able to reaccess the page to submit my details is very frustrating.ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: http://www.google.com.au/
The following error was encountered:
Access Denied.
Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
Your cache administrator is residentialsupport@exetel.com.au.
Generated Tue, 29 Sep 2009 10:42:47 GMT by taccynut-web2.exetel.com.au (squid/2.6.STABLE5)
It's a bit frustrating that I've done what I ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: http://www.google.com.au/
The following error was encountered:
Access Denied.
Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
Your cache administrator is residentialsupport@exetel.com.au.
Generated Tue, 29 Sep 2009 10:42:47 GMT by taccynut-web2.exetel.com.au (squid/2.6.STABLE5)
Is there a way to access this page manually rather than having to rely on a redirect so I can get back up and running.
Scott
(On a side note, when I was originally on the spam notification page I tried to download the Spybot program so I could run it simply to make sure I'd run all the suggested tests. Problem is that whilst you can download the installation file for Spybot, you can't install it becuase it is unable to connect to the internet to download updates. Suggesting the use of and providing a download link to a piece of software that doen's look like it can be used is a bit of an oversight on Exetels part...)