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New wave of spams

Posted: Tue Apr 02, 2013 1:16 pm
by andrewpontes
Hi There,

Between yesterday, 01/04/2013, and today I have been flooded with weight loss spams. I am wondering if Exetel can have a look at those emails and adjust its anti-spam accordingly.

Another question, is the spam@exetel.com.au still active ? Email is bouncing back when I try to forward the spam emails to this address.

Thanks,

Re: New wave of spams

Posted: Tue Apr 02, 2013 2:07 pm
by stevecJ
andrewpontes wrote:Hi There,

Between yesterday, 01/04/2013, and today I have been flooded with weight loss spams. I am wondering if Exetel can have a look at those emails and adjust its anti-spam accordingly.

Another question, is the spam@exetel.com.au still active ? Email is bouncing back when I try to forward the spam emails to this address.

Thanks,
Hi,

The only way to train the spam filter is by forwarding the spam email to 'spam@exetel.com.au' as we do not have any control over the spam emails.

If you are unable to forward the spam emails, please send us the bounce back email to 'residentialsupport@exetel.com.au' for further investigations.