ADSL outage in NSW?

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Edwin
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ADSL outage in NSW?

Post by Edwin » Wed Sep 13, 2017 7:01 am

Hi there,

Is there an issue with ADSL or authentication atm? At 12:28 am on 13/09/2017 my ADSL connection was lost and any attempt by my modem to authenticate fails. ADSL link light is on & solid.

Cheers,
Ed

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Mort
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Re: ADSL outage in NSW?

Post by Mort » Wed Sep 13, 2017 7:51 am

Looks like the authentication services have crashed again. This seems to be happening every few months now.
Service failing to login in for me as well at NRYD 2122
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.

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stevebow
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Re: ADSL outage in NSW?

Post by stevebow » Wed Sep 13, 2017 8:54 am

I agree with Mort. I have been with Exetel for over 10 years and never had a problem with auth (i.e. ADSL ok, lost PPP) in the early days, but increasingly more and more so over the past few years.

For me, PPP dropped out again this morning here in Hornsby at 00:27 but recovered, now I have no PPP at all since 08:16. ADSL sync is fine, just no PPP.

Exetel, could you confirm any issues please and if it is being investigated?

Steve

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Mort
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Re: ADSL outage in NSW?

Post by Mort » Wed Sep 13, 2017 9:00 am

Seems to have started working again in the last half hour. Looks like it went down around 3am.
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.

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stevebow
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Re: ADSL outage in NSW?

Post by stevebow » Wed Sep 13, 2017 9:03 am

PPP has returned at 08:57.

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stevebow
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Re: ADSL outage in NSW?

Post by stevebow » Wed Sep 13, 2017 9:08 am

Mort wrote:Looks like it went down around 3am.
It's odd that PPP goes down at different times for different people. PPP was fine between 12:27am - 8:16am for me.

Steve

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KavindaS
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Re: ADSL outage in NSW?

Post by KavindaS » Wed Sep 13, 2017 1:46 pm

Please refer https://forum.exetel.com.au/viewtopic.p ... 86#p321886 . Our supplier advises that the outage has been successfully restored now.

muzzatron
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Re: ADSL outage in NSW?

Post by muzzatron » Thu Oct 26, 2017 12:16 am

Hi Guys,
Any Blue Mountains people have probs?
I've had my internet (which is normally rock solid) cutting in and out all afternoon. :-(

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KavindaS
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Re: ADSL outage in NSW?

Post by KavindaS » Thu Oct 26, 2017 2:11 pm

muzzatron wrote:Hi Guys,
Any Blue Mountains people have probs?
I've had my internet (which is normally rock solid) cutting in and out all afternoon. :-(
I had a brief check and cannot find any notifications with that suburb. Monitor the service and if the issue still persisting, PM me your service number and I will check with the line conditions.

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