ADSL outage in NSW?

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services

ADSL outage in NSW?

Postby Edwin on Wed Sep 13, 2017 7:01 am

Hi there,

Is there an issue with ADSL or authentication atm? At 12:28 am on 13/09/2017 my ADSL connection was lost and any attempt by my modem to authenticate fails. ADSL link light is on & solid.

Cheers,
Ed
Edwin
 
Posts: 115
Joined: Wed Jan 21, 2004 5:25 am
Location: Sydney

Re: ADSL outage in NSW?

Postby Mort on Wed Sep 13, 2017 7:51 am

Looks like the authentication services have crashed again. This seems to be happening every few months now.
Service failing to login in for me as well at NRYD 2122
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
User avatar
Mort
 
Posts: 476
Joined: Sun Jan 23, 2005 2:04 pm
Location: Sydney

Re: ADSL outage in NSW?

Postby stevebow on Wed Sep 13, 2017 8:54 am

I agree with Mort. I have been with Exetel for over 10 years and never had a problem with auth (i.e. ADSL ok, lost PPP) in the early days, but increasingly more and more so over the past few years.

For me, PPP dropped out again this morning here in Hornsby at 00:27 but recovered, now I have no PPP at all since 08:16. ADSL sync is fine, just no PPP.

Exetel, could you confirm any issues please and if it is being investigated?

Steve
User avatar
stevebow
 
Posts: 378
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: ADSL outage in NSW?

Postby Mort on Wed Sep 13, 2017 9:00 am

Seems to have started working again in the last half hour. Looks like it went down around 3am.
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
User avatar
Mort
 
Posts: 476
Joined: Sun Jan 23, 2005 2:04 pm
Location: Sydney

Re: ADSL outage in NSW?

Postby stevebow on Wed Sep 13, 2017 9:03 am

PPP has returned at 08:57.
User avatar
stevebow
 
Posts: 378
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: ADSL outage in NSW?

Postby stevebow on Wed Sep 13, 2017 9:08 am

Mort wrote:Looks like it went down around 3am.

It's odd that PPP goes down at different times for different people. PPP was fine between 12:27am - 8:16am for me.

Steve
User avatar
stevebow
 
Posts: 378
Joined: Tue Oct 12, 2004 12:11 pm
Location: Sydney

Re: ADSL outage in NSW?

Postby KavindaS on Wed Sep 13, 2017 1:46 pm

Please refer viewtopic.php?f=296&t=43644&p=321886#p321886 . Our supplier advises that the outage has been successfully restored now.
User avatar
KavindaS
Forum Admin
 
Posts: 1523
Joined: Wed Dec 23, 2009 2:59 pm
Location: Sydney


Return to ADSL connections

Who is online

Users browsing this forum: Bing [Bot] and 2 guests

cron