Install new modem router - setup guide

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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ManUtdFans
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Install new modem router - setup guide

Post by ManUtdFans » Fri Sep 22, 2017 10:28 am

I am going to replace my modem with new TP Link WD-9977 modem router.
Any setup guide for Exetel account can be located?

Thanks

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KavindaS
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Re: Install new modem router - setup guide

Post by KavindaS » Fri Sep 22, 2017 4:08 pm

ManUtdFans wrote:I am going to replace my modem with new TP Link WD-9977 modem router.
Any setup guide for Exetel account can be located?

Thanks
Unfortunately we don't have the exact modem setup guide for this model. However you may find similar models on http://exewiki.exetel.com.au/index.php? ... tup_Guides . Further I have sent you a generic email which contains the account details you need from Exetel to configure the new modem to your nominated email address ......@yahoo.com.au .

Prizm
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Re: Install new modem router - setup guide

Post by Prizm » Mon Oct 09, 2017 9:49 am

Well what about generic settings? I have also installed a new modem and am having a hard time finding generic settings for Exetel's ADSL2 (like PPPoE or PPPoA, etc). If the settings are on the main website, I would like a link because I couldn't find it.

I have found some settings on this forum from over 6 years ago, but for all I know it's outdated.

thanks

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KavindaS
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Re: Install new modem router - setup guide

Post by KavindaS » Mon Oct 09, 2017 3:58 pm

Prizm wrote:Well what about generic settings? I have also installed a new modem and am having a hard time finding generic settings for Exetel's ADSL2 (like PPPoE or PPPoA, etc). If the settings are on the main website, I would like a link because I couldn't find it.

I have found some settings on this forum from over 6 years ago, but for all I know it's outdated.

thanks
Refer the link http://exewiki.exetel.com.au/index.php? ... figuration and check the information under " How do I configure my modem for ADSL? " for the basic settings.

Prizm
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Re: Install new modem router - setup guide

Post by Prizm » Thu Oct 12, 2017 10:50 pm

Please use below settings based on your ADSL supplier to configure your ADSL modem.
AAPT/Powertel

- VPI - 8
- VCI - 35
- Protocol - PPPoE
- Encapsulation - LLC

- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - LLC

- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - VC-MUX

Telstra and Optus
- VPI - 8
- VCI - 35
- Protocol - PPPoE
- Encapsulation - LLC

- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - VC-MUX
Which setting is for which supplier?

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KavindaS
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Re: Install new modem router - setup guide

Post by KavindaS » Thu Oct 12, 2017 11:33 pm

Prizm wrote:
Please use below settings based on your ADSL supplier to configure your ADSL modem.
Which setting is for which supplier?
Supplier AAPT/Powertel recommended below.

- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - VC-MUX[

Supplier Telstra and Optus recommended below.

- VPI - 8
- VCI - 35
- Protocol - PPPoE
- Encapsulation - LLC

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