Voip problem

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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GLOpro
Posts: 96
Joined: Thu Apr 10, 2008 11:36 pm
Location: Sydney

Voip problem

Post by GLOpro » Thu Jun 05, 2008 10:14 am

Hi, i am regularly seeing problems where calls arent received if the 02 prefix is left out of the number.

Can this be looked at urgently.

Thanks
GLO

outbush
Posts: 327
Joined: Fri Jun 08, 2007 8:49 am

Re: Voip problem

Post by outbush » Thu Jun 05, 2008 4:00 pm

GLOpro wrote:Hi, i am regularly seeing problems where calls arent received if the 02 prefix is left out of the number.
Are these "incoming" or "outgoing" calls.
If they are outgoing calls, maybe you need to adjust your dial plan to add 02 to the number dialled.

GLOpro
Posts: 96
Joined: Thu Apr 10, 2008 11:36 pm
Location: Sydney

Re: Voip problem

Post by GLOpro » Thu Jun 05, 2008 9:43 pm

Sorry,

These are for incoming calls. Out are fine as far as i have tested.

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