New Exetel Provision

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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danioj
Posts: 17
Joined: Fri Jul 04, 2008 5:11 pm
Location: Melbourne

New Exetel Provision

Post by danioj » Mon Jul 07, 2008 1:12 pm

Firstly, an hello to all forum users.

I shall shortly become one of the group as I have my order for NDSL moving as we speak. I have been given a 'cut over' date for the 17th of this month following my order on Friday. Does anyone know of a way to expedite the provisioning process?

Thank you, Dan.
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CLoSeR
Posts: 858
Joined: Fri Jun 11, 2004 1:49 pm
Location: West Ryde, NSW
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Re: New Exetel Provision

Post by CLoSeR » Tue Jul 08, 2008 7:52 am

danioj wrote:Firstly, an hello to all forum users.

I shall shortly become one of the group as I have my order for NDSL moving as we speak. I have been given a 'cut over' date for the 17th of this month following my order on Friday. Does anyone know of a way to expedite the provisioning process?

Thank you, Dan.
Dan,

Your service will be cutover on the specified date, there is no way we can expedite this.
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/
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danioj
Posts: 17
Joined: Fri Jul 04, 2008 5:11 pm
Location: Melbourne

Re: New Exetel Provision

Post by danioj » Wed Jul 09, 2008 4:36 pm

Thanks for the reply. I expected this answer, but no harm in asking!
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