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warhammer online laggy

Posted: Sat Aug 16, 2008 5:26 pm
by warchild
Hello

I am in the closed beta for warhammer online, I have installed the client without issue and I have been able to play.

what is odd is that, I can play on the US servers without issue and not much lag, but if I try to play on the oceania server (darklands) I lag a lot, so much so NPC's disappear from screen. I am amased its actually letting me log on.

This has been constant for the last two days which makes me think its an exetel network problem as I have friends whom I talk to from other games whom are also in the beta and they are having no problem with this server.

As you can imagine, I want to play on this server with my friends, etc.

thanks

edit: some more info on this.

ip/hostname of server 206.112.191.25/host25.eamythic.net (using netstat -a)

C:\Documents and Settings\warchild>tracert 206.112.191.25

Tracing route to host25.eamythic.net [206.112.191.25]
over a maximum of 30 hops:

1 <1 ms 4294967245 ms 4294967245 ms 10.10.10.10
2 9 ms 4294967253 ms 4294967253 ms 193.1.233.220.exetel.com.au [220.233.1.193]
3 4294967254 ms 4294967254 ms 4294967254 ms 252.0.233.220.exetel.com.au [220.233.0.252]
4 10 ms 9 ms 10 ms 38.2.233.220.exetel.com.au [220.233.2.38]
5 20 ms 4294967256 ms 4294967254 ms 316.ge-5-0-0.GW5.SYD2.ALTER.NET [221.133.215.77]
6 4294967254 ms 4294967255 ms 4294967255 ms 0.so-7-2-0.XT3.SYD2.ALTER.NET [210.80.33.189]
7 109 ms 109 ms 109 ms 0.so-1-3-0.IR1.SAC2.Alter.Net [210.80.48.189]
8 110 ms 162 ms 161 ms 0.so-2-0-0.IL1.SAC1.ALTER.NET [152.63.48.33]
9 222 ms 274 ms 222 ms 0.so-6-1-0.XT1.DCA5.ALTER.NET [152.63.42.185]
10 172 ms 224 ms 224 ms 152.63.38.238
11 230 ms 230 ms 230 ms 206.112.176.50
12 283 ms 230 ms 230 ms 206.112.184.37
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.

snip........ repeats to 30.

thanks again. :P

Re: warhammer online laggy

Posted: Sat Aug 16, 2008 6:09 pm
by CoreyPlover
This seems identical to http://forum.exetel.com.au/viewtopic.php?f=294&t=28336, so keep an eye on that thread as well.

The 4294967245 ms readings will simply be underflows most likely resulting from a timing issue. They are actually -1 ms and -3ms readings, but the tracert formats than as positive binary readings equal to 2^32-1 and 2^32-3. Are you running a dual CPU machine, because I recall seeing similar symptoms before. I think I have also seen similar symptoms with certain motherboard / graphic card combos. It is quite unlikely that these underflow readings are related to your Warhammer lags though.

You may also want to try the Warhammer forums (http://warhammer-oceania.com/) for support.

Re: warhammer online laggy

Posted: Sat Aug 16, 2008 11:15 pm
by Ben1494
I am experiencing exactly the same problem.

Tracing route to host25.eamythic.net [206.112.191.25]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [192.168.1.254]
2 * * * Request timed out.
3 42 ms 42 ms 41 ms 241.0.233.220.exetel.com.au [220.233.0.241]
4 42 ms 42 ms 42 ms 10.0.1.1
5 42 ms 44 ms 43 ms 38.2.233.220.exetel.com.au [220.233.2.38]
6 42 ms 43 ms 42 ms 316.ge-5-0-0.GW5.SYD2.ALTER.NET [221.133.215.77]
7 42 ms 50 ms 43 ms 0.so-7-2-0.XT3.SYD2.ALTER.NET [210.80.33.189]
8 192 ms 192 ms 192 ms 0.so-4-3-0.IR1.LAX12.ALTER.NET [210.80.50.249]
9 193 ms 191 ms 192 ms 0.so-5-0-0.IL1.LAX9.ALTER.NET [152.63.48.65]
10 261 ms 261 ms 260 ms 0.so-1-3-0.XT1.DCA8.ALTER.NET [152.63.0.125]
11 261 ms 260 ms 260 ms 500.POS2-2.GW2.IAD5.ALTER.NET [152.63.39.10]
12 263 ms 263 ms 262 ms 206.112.176.34
13 261 ms 262 ms 277 ms 206.112.184.37
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
...repeats

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 8:35 am
by lostmort
I've been having the same issue since friday night .
The melbourne server lags out but the US servers are fine.
Reset my router a number of time's and at a lose what to try next

Its an odd one , a friend in brisbane on exetel has no issues at all.

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 9:35 am
by Gibbles
CoreyPlover wrote:This seems identical to http://forum.exetel.com.au/viewtopic.php?f=294&t=28336, so keep an eye on that thread as well.

The 4294967245 ms readings will simply be underflows most likely resulting from a timing issue. They are actually -1 ms and -3ms readings, but the tracert formats than as positive binary readings equal to 2^32-1 and 2^32-3. Are you running a dual CPU machine, because I recall seeing similar symptoms before. I think I have also seen similar symptoms with certain motherboard / graphic card combos. It is quite unlikely that these underflow readings are related to your Warhammer lags though.

You may also want to try the Warhammer forums (http://warhammer-oceania.com/) for support.
Same type of excuses happened in the WoW forum we all created until you fixed it.

It's the connection its broke for many people. I think it's time to look on your end not ours! Pretty simple hey without all the BS!

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 9:40 am
by warchild
I am still experiencing these issues, its good to see its not just me thou but I will be pushing exetel to have this sorted by the time the game goes live mid next month.

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 9:44 am
by Gibbles
Yeah they just have to allocate more bandwidth towards the warhammer server because you know gaming takes up so much bandwidth. (sarcastic)

Sorry to be angry about this but one should be able to play any game without these problems. No other ISP's have problems so why does Exetel what do they do different...

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 1:15 pm
by James D
For anyone having issues with Warhammer please email me your phone number for your service.

jamesd@exetel.com.lk

Re: warhammer online laggy

Posted: Sun Aug 17, 2008 2:49 pm
by dendam
Email has been sent i've been having the same problems as above and it only started on friday i was playing fine on the oceanic server up until then.

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 10:01 am
by shakespeare1
I sent an email yesterday but am still having the same issues. Any idea when this will be fixed? Before beta finishes maybe?

It also worked fine for me on thursday, didn't try friday but all day sat and sunday i couldn't play on Aus servers only.

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 10:39 am
by Gibbles
Any updates on this problem Exetel?

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 3:31 pm
by dendam
its working again now for me

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 5:48 pm
by James D
Please test the servers tonight and let us know how you go.

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 6:12 pm
by dendam
it was going fine up until 6pm sydney time now seems the lag spikes have come back

Re: warhammer online laggy

Posted: Mon Aug 18, 2008 9:04 pm
by warchild
yeah, its mostly working now for me... I have had one lag drop out but thats it.

please note thou, I experiened no lag drop outs on the other servers.