$25 line speed change fee?

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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GLOpro
Posts: 96
Joined: Thu Apr 10, 2008 11:36 pm
Location: Sydney

$25 line speed change fee?

Post by GLOpro » Mon Sep 29, 2008 3:14 pm

Hi,

I just want to confirm that if i am changing to a different Naked Plan (from one Naked plan to another NAked plan) that the $25 line speed change fee does not apply.

thanks

Also, is there a cut off period for line speed change?

Thanks again.

DylanF
Exetel Staff
Posts: 200
Joined: Tue Sep 13, 2005 2:28 pm
Location: Sydney

Re: $25 line speed change fee?

Post by DylanF » Tue Sep 30, 2008 11:17 am

GLOpro wrote:Hi,

I just want to confirm that if i am changing to a different Naked Plan (from one Naked plan to another NAked plan) that the $25 line speed change fee does not apply.

thanks

Also, is there a cut off period for line speed change?

Thanks again.
Hi,

Since it is the same service, there is no $25 speed change fee as there is no speed change.

There is no interruption to your service.

GLOpro
Posts: 96
Joined: Thu Apr 10, 2008 11:36 pm
Location: Sydney

Re: $25 line speed change fee?

Post by GLOpro » Tue Sep 30, 2008 11:48 am

thanks for the clarification

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