Underwhelmed With ADSL2+

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
Post Reply
marcus.sg
Posts: 14
Joined: Tue Oct 30, 2007 2:00 pm
Location: Artarmon, Sydney, NSW

Underwhelmed With ADSL2+

Post by marcus.sg » Sun Jan 18, 2009 6:29 pm

Hi, I'm on on the INCPHONE A
plan for adsl2+ , have been since October, and have been meaning to audit my speed for some time now buuuut, I find all the terminology mostly incomprehensible, and I used to work in IT :oops:

Anyways, since I've had ADSL2+ I haven't had the feeling of blazing speed in my upgrade. It doesn't feel any faster than my adsl 1 for the extra money.
Please could somebody make sense of the information I've posted here. I'll need some hand-holding and explanation :lol:

So here are the stats. If you need more info just ask.

-Marcus.

Billion 7300G

ADSL Mode: Annex A

Modulator: ADSL2+

DMT Status: Up

Operational Mode: ADSL2+

Upstream: 812kbps

Downstream: 7658 kbps

Noise Margin (upstream) 13.8db

Noise Margin (Downstream) 9.2db

Attenuation (upstream) 21.3 db

Attenuation (Downstream) 35.0 db

Line Filter where the phone line comes in:D-Link DSL 12MF/AU

Bedroom Phone Line Filter: LSE LSF2070 ( I think came with the router, not sure)

EXETEL MEMBER FACILITIES SPEED TEST: ( I did at least 3 successive tests)

Your current bandwidth reading is:

6.05 Mbps

which means you can download at 774.39 KB/sec. from our servers.

Your current bandwidth reading is:

6.05 Mbps

which means you can download at 774.98 KB/sec. from our servers.

Your current bandwidth reading is:

6.08 Mbps

which means you can download at 777.73 KB/sec. from our servers.

OZ BROADBAND SPEED TEST RESULTS:

Broadband Speed Test Results

Test run on 18/01/2009 @ 06:07 PM

Mirror: Exetel
Data: 15 MB
Test Time: 20.29 secs

Your line speed is 6.18 Mbps (6176 kbps).
Your download speed is 772 KB/s (0.75 MB/s).

ADSL2EXCHANGES.COM.AU:

You are 1737 m from CHAT as the crow flies.
Estimated cable length of 2518.65 m.
Estimated speed of 10666

dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: Underwhelmed With ADSL2+

Post by dbr » Sun Jan 18, 2009 7:20 pm

Your stats are about the same as mine. You are getting 6Mbps download, which is 4 times a 1.5 connection. Your sync rate is just below the 8M which is theoretically possible on ADSL1.

Line speed and throughput are mostly effected by distance. There are a few things to help but you should be very happy performing most tasks at 6Mbps.

I am surprised, though, that you say you are paying more for ADSL2 than you were for ADSL1. Nearly every case I have seen has ADSL2 much cheaper than ADSL1, especially for the same quotas.

What about your connection doesn't feel like an improvement? General browsing usually doesn't.
http://www.saferoz.com.au
First Aid * Fire * Safety

User avatar
Dazzled
Volunteer Site Admin
Posts: 6002
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Underwhelmed With ADSL2+

Post by Dazzled » Sun Jan 18, 2009 7:23 pm

It's better than you could get from ADSL1 for the money. Only a minority of ADSL2 users would get sigificantly faster.

You mostly only notice high broadband speeds when downloading files from a fast server. Few ordinary web sites can deliver at your speed, so you won't notice any great difference in normal browsing.

marcus.sg
Posts: 14
Joined: Tue Oct 30, 2007 2:00 pm
Location: Artarmon, Sydney, NSW

Re: Underwhelmed With ADSL2+

Post by marcus.sg » Sun Jan 18, 2009 8:10 pm

So i'm getting better than adequate speed then..

dbr, what are the few things that could help out in optimizing my settings? I'm not familiar with all of this so please forgive the basic nature of my enquiries :mrgreen:

For example what do the different annex settings mean? Currently it's on annex A, but I have the choice of 'open annex type and follow dslam's setting', annex A, annex L , M and J.

Could you explain what 'just below the 8M' means?

Upstream: 812kbps

Downstream: 7658 kbps (????) :?:

????

DMT?

What is noise margin (up + down) and attenuation (up + down) ? what's a 'good' value and what's a 'bad' one?

Again forgive the basic nature of my enquiries, I'm just trying to educate myself :oops:

-Marcus

User avatar
Dazzled
Volunteer Site Admin
Posts: 6002
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Underwhelmed With ADSL2+

Post by Dazzled » Sun Jan 18, 2009 8:20 pm


dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: Underwhelmed With ADSL2+

Post by dbr » Sun Jan 18, 2009 8:40 pm

The best way to see the maximum for your line is to perform an isolation test. Remove every device from any phone outlet in the house. Connect ONLY the modem using the shortest cable you have to the first phone socket. Now try the speed tests.

The 8M was my shorthand for 8 Mega bits per second (8Mbps) which is equivalent to 8000 Kilo bits per second (8000 kbps) which is the approximate maximum for a non throttled ADSL1 line. You are connecting just below this at 7658 kbps, which is pretty good. Not too many lines get better than this even on ADSL2.

Annex M is only provided by a few ISPs. As far as I know it improves some area of delivery. I can't remember which (try google if you are interested). It is not enabled on the Exetel network. So Annex A is fine.

G.DMT is ADSL1 mode for modems. Set yours to ADSL2+ or auto or similar.

Have a read of:

https://helpdesk.exetel.com.au/index.ph ... _id=2&id=3
http://www.saferoz.com.au
First Aid * Fire * Safety

Old Flame
Posts: 212
Joined: Sat Oct 02, 2004 8:08 pm
Location: Wollongong, NSW

Re: Underwhelmed With ADSL2+

Post by Old Flame » Sun Jan 18, 2009 9:28 pm

I am underwhelmed too, but it's not Exetel's fault and I know I have definitely got a line issue. 100 Metres from exchange and I can only achieve 4Mbit. But this was the case with Previous ADSL2+ Supplier so I know it's not them. When it becomes an issue I will raise a ticket to get the line checked out. Till then I am happy :-)

marcus.sg
Posts: 14
Joined: Tue Oct 30, 2007 2:00 pm
Location: Artarmon, Sydney, NSW

Re: Underwhelmed With ADSL2+

Post by marcus.sg » Mon Jan 19, 2009 8:58 am

After Isolating my modem here are some stats: First is a ping to Exetel, second is a traceroute to Telstra. I ran the traceroute twice with the same result once to 144.135.19.10 and once to 144.135.18.10

Ping has started ...

PING 220.233.0.50 (220.233.0.50): 56 data bytes
64 bytes from 220.233.0.50: icmp_seq=0 ttl=61 time=32.630 ms
64 bytes from 220.233.0.50: icmp_seq=1 ttl=61 time=30.844 ms
64 bytes from 220.233.0.50: icmp_seq=2 ttl=61 time=32.530 ms
64 bytes from 220.233.0.50: icmp_seq=3 ttl=61 time=31.913 ms
64 bytes from 220.233.0.50: icmp_seq=4 ttl=61 time=31.680 ms
64 bytes from 220.233.0.50: icmp_seq=5 ttl=61 time=31.088 ms
64 bytes from 220.233.0.50: icmp_seq=6 ttl=61 time=31.147 ms
64 bytes from 220.233.0.50: icmp_seq=7 ttl=61 time=30.864 ms
64 bytes from 220.233.0.50: icmp_seq=8 ttl=61 time=31.928 ms
64 bytes from 220.233.0.50: icmp_seq=9 ttl=61 time=32.208 ms

--- 220.233.0.50 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 30.844/31.683/32.630/0.634 ms


Traceroute has started ...

traceroute to 144.135.19.10 (144.135.19.10), 64 hops max, 40 byte packets
1 home.gateway (192.168.1.254) 1.313 ms 0.933 ms 0.807 ms
2 * * *
3 10.0.1.25 (10.0.1.25) 31.154 ms 31.357 ms 31.710 ms
4 34.2.233.220.exetel.com.au (220.233.2.34) 32.439 ms 32.535 ms 31.745 ms
5 359-ge-0-0-0.GW5.SYD2.ALTER.NET (203.166.92.57) 31.889 ms 31.242 ms 31.985 ms
6 0.so-7-2-0.XT3.SYD2.ALTER.NET (210.80.33.189) 32.320 ms 31.628 ms 31.652 ms
7 0.ge-6-0-0.BR3.SYD2.Alter.Net (210.80.34.50) 31.368 ms 31.916 ms 32.107 ms
8 FastEthernet2-2.ken17.Sydney.telstra.net (139.130.4.185) 32.078 ms 31.753 ms 31.818 ms
9 TenGigabitEthernet8-1.pit1.Sydney.telstra.net (203.50.20.39) 32.407 ms 31.287 ms 31.959 ms
10 pitt-tcom-r01 (139.130.185.254) 31.981 ms 31.827 ms 32.086 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *

Traceroute has started ...

traceroute to 144.135.18.10 (144.135.18.10), 64 hops max, 40 byte packets
1 home.gateway (192.168.1.254) 1.668 ms 1.085 ms 0.782 ms
2 * * *
3 10.0.1.25 (10.0.1.25) 31.035 ms 30.789 ms 30.333 ms
4 * * 34.2.233.220.exetel.com.au (220.233.2.34) 32.031 ms
5 359-ge-0-0-0.GW5.SYD2.ALTER.NET (203.166.92.57) 44.368 ms 32.311 ms 31.841 ms
6 0.so-7-2-0.XT4.SYD2.ALTER.NET (210.80.33.193) 31.216 ms 31.177 ms 32.233 ms
7 0.ge-7-0-0.BR3.SYD2.Alter.Net (210.80.34.54) 32.177 ms 31.788 ms 31.336 ms
8 FastEthernet2-2.ken17.Sydney.telstra.net (139.130.4.185) 31.903 ms 31.499 ms 32.004 ms
9 TenGigabitEthernet8-1.pit1.Sydney.telstra.net (203.50.20.39) 32.751 ms 32.618 ms 32.431 ms
10 pitt-tcom-r01 (139.130.185.254) 32.758 ms 31.235 ms 33.319 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 *

Oz Speedtest Result

Broadband Speed Test Results
Test run on 19/01/2009 @ 08:32 AM
Mirror: Exetel
Data: 15 MB
Test Time: 20.54 secs
Your line speed is 6.1 Mbps (6103 kbps).
Your download speed is 763 KB/s (0.75 MB/s).

Image

Image

Is there something wrong with the traceroute results??

PS why do I have to log in everytime I want to post something?!

User avatar
Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Underwhelmed With ADSL2+

Post by Gidget » Mon Jan 19, 2009 9:26 am

marcus.sg wrote:PS why do I have to log in everytime I want to post something?!
The short answer is because phpBB requires you to be logged in to post.

Are you rather complaining that you are not automatically logged in? In this case check that you have ticked the option to do so when you log in, and also check your cookie settings.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

User avatar
Dazzled
Volunteer Site Admin
Posts: 6002
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Underwhelmed With ADSL2+

Post by Dazzled » Mon Jan 19, 2009 9:52 am

Marcus, if you don't want to keep cookies for any reason, an easy alternative to the auto login mentioned by GIdget above is to use Opera, and set the wand to log in automatically as soon as the site is loaded. It's a top browser anyway, and totally user-configurable and "scriptable".

Re your tests, I don't feel underwhelmed, as you are not worse than average. Speed is driven largely by Telstra's copper length and condition. If you use properly configured specialist downloading software you will invariably max out your downloads.

marcus.sg
Posts: 14
Joined: Tue Oct 30, 2007 2:00 pm
Location: Artarmon, Sydney, NSW

Re: Underwhelmed With ADSL2+

Post by marcus.sg » Mon Jan 19, 2009 10:08 am

Thanks for your help guys.

I'm using Safari on OS X with default settings. I tick the keep me logged in checkbox, but my login won't stick. Works everywhere else...
Oh well :roll:

Post Reply