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ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Thu Jan 22, 2009 9:12 pm
by niksrulz
My ADSL2 network is not working (the ADSL light on the modem is not flashing). My address is <address removed by Gidget for privacy>. Please get it rectified asap.

Re: ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Thu Jan 22, 2009 9:16 pm
by jokiin
niksrulz wrote:My ADSL2 network is not working (the ADSL light on the modem is not flashing). My address is <address removed by Gidget>. Please get it rectified asap.
you would need to provide more info but realistically you may need to open a support ticket, if you give more detail here though you might be able to get some help to sort it out yourself, if the problem is on your end that is

start by detailing which connection type, Naked, INC, Powertel etc, what hardware you have (make, model and firmware version) and what trouble shooting you have done already if you want further help

Re: ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Fri Jan 23, 2009 8:10 pm
by niksrulz
Hi!
I've got naked adsl2+ service where my modem is d-link 604 T and is not giving adsl light at all.
I'm having this problem from yesterday.
Please fix it asap.
My no. is 03xxxxxxxx (deleted by Gidget)
My account name is xxxxxx (deleted by Gidget)
I'm replying from my friends house ,
I can't access internet at all
Please help !!!!

Re: ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Fri Jan 23, 2009 8:31 pm
by James
You could always call our support line?

Re: ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Fri Jan 23, 2009 8:35 pm
by Gidget
niksrulz

Please stop posting your personal details on this thread - it is not sensible to publicly display them in this way.

What troubleshooting have you done so far yourself?

Have you raised a support ticket yet?

People on this Forum can provide you with general advice but we can't "fix" your connection problem.

Gidget

Re: ADSL2 Service interruption - URGENT ATTN NEEDED

Posted: Sat Jan 24, 2009 1:57 am
by austdata
Gidget wrote:niksrulz

Please stop posting your personal details on this thread - it is not sensible to publicly display them in this way.
It's okay Gidget, I've already added him to my works telemarketing list. :wink: