Newcastle internet getting really slow

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
JasonM

Re: Newcastle internet getting really slow

Post by JasonM » Sun Feb 22, 2009 11:45 am

bowserxj,

Can you please post your modem sync speeds?

dxmn8r
Posts: 9
Joined: Sun Apr 06, 2008 11:00 pm
Location: newcastle

Re: Newcastle internet getting really slow

Post by dxmn8r » Sun Feb 22, 2009 12:01 pm

my speeds are a lot better now 200-500KB/sec -

Your current bandwidth reading is:

3.72 Mbps

which means you can download at 475.55 KB/sec. from our servers.


my ticket number was 51782

JasonM can you please arrange to take me off the stability profile ?

thanks

JasonM

Re: Newcastle internet getting really slow

Post by JasonM » Sun Feb 22, 2009 12:08 pm

I can't find any reference to you being on a stability profile.

dxmn8r
Posts: 9
Joined: Sun Apr 06, 2008 11:00 pm
Location: newcastle

Re: Newcastle internet getting really slow

Post by dxmn8r » Sun Feb 22, 2009 12:20 pm

sorry it was from job #AF051023

it was for random dropouts which were happening for me during jan/feb , would happen frequently then be ok for days , still occurred after the stability profile was enabled but stopped soon after. i had changed to new modem and cable durig this time also

bowserxj
Posts: 10
Joined: Sun Feb 15, 2009 2:22 pm
Location: Sydney

Re: Newcastle internet getting really slow

Post by bowserxj » Sun Feb 22, 2009 1:30 pm

Operational Mode ADSL2+
Upstream 1018 kbps
Downstream 9896 kbps
Noise Margin (Upstream) 8.2 db
Noise Margin (Downstream) 6.5 db
Attenuation (Upstream) 26.0 db
Attenuation (Downstream) 35.0 db


cheers,

framey
Posts: 5
Joined: Fri Nov 17, 2006 2:31 am

Re: Newcastle internet getting really slow

Post by framey » Mon Feb 23, 2009 3:38 am

I'm now also getting decent speeds on the Wolfe street exchange.

7.27Mbps

Kirkdale
Posts: 2
Joined: Mon Feb 23, 2009 8:48 pm
Location: Charlestown, Newcastle

Re: Newcastle internet getting really slow

Post by Kirkdale » Mon Feb 23, 2009 9:08 pm

Hi guys,

I have been having the same problems as everyone in this thread for some time now. I'm connected to the Charlestown Exchange and according to http://www.adsl2exchanges.com.au/viewex ... hange=CHLS, Optus is playing up.

Just wondering if the upgrades to Newcastle exchange will affect the Charlestown exchange at all?

http://www.exetel.com.au/speed/results. ... recorded=1

If things don't change tomorrow i will post again.

Thanks for your time.

agbart
Posts: 16
Joined: Fri Sep 19, 2008 12:29 am
Location: Newcastle

Re: Newcastle internet getting really slow

Post by agbart » Mon Feb 23, 2009 9:18 pm

I'm also on the Charlestown exchange and I'm getting worse than dial up speeds, can't even get speed test results. It's been going downhill for the last few weeks and this is the worst it's been, it's almost unusable. I'm hoping it's gets better soon.

owens
Posts: 15
Joined: Fri Jun 30, 2006 4:37 pm

Re: Newcastle internet getting really slow

Post by owens » Tue Feb 24, 2009 12:08 pm

Looks like everything is going well again for me at Hamilton Exchange(touch Wood) download speed tests - morning, afternoon and at night all around 9000.been like this since sunday night. So the wait till after sunday (22-2-09)for a fix was pretty close to the mark. thanks

Kirkdale
Posts: 2
Joined: Mon Feb 23, 2009 8:48 pm
Location: Charlestown, Newcastle

Re: Newcastle internet getting really slow

Post by Kirkdale » Tue Feb 24, 2009 4:36 pm

Ok still seem to be having the usual dramas on my end.

Was working fine all morning but come about 3:30-4PM my connection has slowed right down again.
test.jpg
test.jpg (34.3 KiB) Viewed 805 times
I have been playing World of Warcraft (yes, i play WoW :P)on and off all day paying special attention to my ping which was at around an average of 300ms. I did the test shortly after my ping climbed past 700ms.

Have done the test a few times since and the max speed i have been able to achieve is just over 170KB/sec.

Here is my modem sync info:

Line State Connected
Modulation ADSL_2plus
Annex Mode Annex A
Max Tx Power -38 dBm/Hz

SNR Margin:
Down: 9 dB
UP: 11 dB

Line Attenuation
Down: 28 dB
Up: 11 dB

Data Rate:
Down: 6001 kbps
Up: 706 kbps

bowserxj
Posts: 10
Joined: Sun Feb 15, 2009 2:22 pm
Location: Sydney

Re: Newcastle internet getting really slow

Post by bowserxj » Tue Feb 24, 2009 8:51 pm

Join the club

Test run on 24/02/2009 @ 08:48 PM

Mirror: Exetel
Data: 3 MB
Test Time: 37.04 secs

Your line speed is 661 kbps (0.66 Mbps).
Your download speed is 83 KB/s (0.08 MB/s).


3pm - 1.08mb/s
6.30pm - 600kb/s
8.50pm - 83kb/s

:?

bigtibbs
Posts: 1
Joined: Wed Feb 25, 2009 10:10 am
Location: Hamilton

Re: Newcastle internet getting really slow

Post by bigtibbs » Wed Feb 25, 2009 11:00 am

I too have to complain of the same thing with the Hamilton exchange. For several weeks I have had a ticket open for frequent dropouts. I was told that this was resolved.
Over the past several days have been getting terrible speeds when connected at good sync's. And still getting dropouts.
Emailed Exetel last night to report this problem and was told that it was a problem with my modem. From reading this thread, I doubt that.

JasonM

Re: Newcastle internet getting really slow

Post by JasonM » Wed Feb 25, 2009 11:04 am

The supplier resolved the network issue on the 22/02, other users show the issue as resolved.
If you have a specific issue, you should follow this up with support (reply to your ticket).

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