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No Sync Issue

Posted: Mon Mar 30, 2009 9:09 am
by tommcm1200
My naked ADSL is not syncing - has not been syncing since Friday afternoon, March 27.

Every now and then the ADSL sync light lights up but i cannot authenticate and again after a while the syncing will start failing again. At the moment it still is not syncing.

Modem has been reset a number of times.

Helpdesk Ticket: 1235953
Fault call has been logged: AF056354

Appreciate if anyone could offer any assistance/ideas on getting me back online.

Thanks in advnace.

Cheers,
Tom

Re: No Sync Issue

Posted: Wed Apr 08, 2009 1:27 pm
by JasonM
Your service seems to be back online.