Your ADSL2+ Application Has Been Rejected

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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ussenterprise
Posts: 14
Joined: Sat Jul 21, 2007 4:15 pm
Location: NEWCASTLE

Your ADSL2+ Application Has Been Rejected

Post by ussenterprise » Fri Apr 03, 2009 7:14 pm

Last night, I applied to upgrade my connection from ADSL to ADSL2+ and today, I received the following email:
Your application to upgrade your ADSL connection to an ADSL2+ service without telephone has been unsuccessful. This is because you are not currently connected to a Powertel Enabled exchange.

My Exchange is in Maitland (NSW) and according to this post: http://forum.exetel.com.au/viewtopic.php?f=288&t=29744, it is actually Powertel Enabled.

Another thing is, whilst searching this Forum, I found this Post: http://forum.exetel.com.au/viewtopic.php?f=226&t=30776, which also states that the Maitland Exchange is Powertel Enabled.

Please could you Explain this???

Dazzled
Volunteer Site Admin
Posts: 6023
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Your ADSL2+ Application Has Been Rejected

Post by Dazzled » Fri Apr 03, 2009 8:47 pm

Maitland exchange is in East Maitland and is on the Exetel list as you say. Is that yours? There is another at Rutherford. Is there a possibility that Telstra has spread both exchanges across your area, adding in RIMS, as they do in parts of Sydney? BTW Your profile says Newcastle.

ussenterprise
Posts: 14
Joined: Sat Jul 21, 2007 4:15 pm
Location: NEWCASTLE

Re: Your ADSL2+ Application Has Been Rejected

Post by ussenterprise » Fri Apr 03, 2009 9:29 pm

Dazzled wrote:Maitland exchange is in East Maitland and is on the Exetel list as you say. Is that yours?

Yes, this is mine. How would one find out if you're on a RIM or not and what difference would that make???

Dazzled
Volunteer Site Admin
Posts: 6023
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Your ADSL2+ Application Has Been Rejected

Post by Dazzled » Fri Apr 03, 2009 10:30 pm

http://www.adsl2exchanges.com.au/viewsu ... bbrev=MAIT All those purple splotches are bad news. I have no idea if RIMs are the cause of your rejection, but if you are on one, you are invisible to the ADSL2 exchange equipment which runs over copper.

ussenterprise
Posts: 14
Joined: Sat Jul 21, 2007 4:15 pm
Location: NEWCASTLE

Re: Your ADSL2+ Application Has Been Rejected

Post by ussenterprise » Sat Apr 04, 2009 1:39 pm

Dazzled wrote:http://www.adsl2exchanges.com.au/viewsu ... bbrev=MAIT All those purple splotches are bad news.

Interesting link - My Street and the surrounding Streets have no splotches on them what-so-ever.
I have no idea if RIMs are the cause of your rejection

No, neither do I - It would be good to get someone to wait-in on this who could explain it!

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