Your ADSL2+ Application Has Been Rejected

[ussenterprise]

Last night, I applied to upgrade my connection from ADSL to ADSL2+ and today, I received the following email:

Your application to upgrade your ADSL connection to an ADSL2+ service without telephone has been unsuccessful. This is because you are not currently connected to a Powertel Enabled exchange.

My Exchange is in Maitland (NSW) and according to this post: http://forum.exetel.com.au/viewtopic.php?f=288&t=29744, it is actually Powertel Enabled.

Another thing is, whilst searching this Forum, I found this Post: http://forum.exetel.com.au/viewtopic.php?f=226&t=30776, which also states that the Maitland Exchange is Powertel Enabled.

Please could you Explain this???

[Dazzled]

Maitland exchange is in East Maitland and is on the Exetel list as you say. Is that yours? There is another at Rutherford. Is there a possibility that Telstra has spread both exchanges across your area, adding in RIMS, as they do in parts of Sydney? BTW Your profile says Newcastle.

[ussenterprise]

Maitland exchange is in East Maitland and is on the Exetel list as you say. Is that yours?

Yes, this is mine. How would one find out if you're on a RIM or not and what difference would that make???

[Dazzled]

http://www.adsl2exchanges.com.au/viewsu ... bbrev=MAIT All those purple splotches are bad news. I have no idea if RIMs are the cause of your rejection, but if you are on one, you are invisible to the ADSL2 exchange equipment which runs over copper.

[ussenterprise]

http://www.adsl2exchanges.com.au/viewsu ... bbrev=MAIT All those purple splotches are bad news.

Interesting link - My Street and the surrounding Streets have no splotches on them what-so-ever.

I have no idea if RIMs are the cause of your rejection

No, neither do I - It would be good to get someone to wait-in on this who could explain it!