NAKED DSL CONNECTION

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
Post Reply
notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

NAKED DSL CONNECTION

Post by notoriousft » Fri Jun 26, 2009 4:17 pm

Hello everyone,

My Naked DSL connection is due today, estimated cutover date shows "awaiting confirmation". I hooked up my modem a few minutes before, DSL light is solid green but internet light is red and sometimes goes completely off.

I tried rebooting modem thrice and also disconnect/connected line twice, still same.
I also tried both PPPoA and PPPoE.

Help please

Thanks

JasonM

Re: NAKED DSL CONNECTION

Post by JasonM » Fri Jun 26, 2009 4:18 pm

Your modem should be configured for PPPoE LLC, VPI 8, VCI 35.

It's possible the connection hasn't been activated yet by the supplier.

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: NAKED DSL CONNECTION

Post by notoriousft » Fri Jun 26, 2009 4:26 pm

Thank you JasonM for the quick reply.

I used the setting exactly as you mentioned. Yes, they did not confirm the connection yet, I checked my application page and it still says awaiting confirmation for cutover, but Estimated activation of Dsl still shows today.

Thanks again

notoriousft
Posts: 55
Joined: Fri Jun 26, 2009 3:28 pm
Location: ACT

Re: NAKED DSL CONNECTION

Post by notoriousft » Fri Jun 26, 2009 5:01 pm

One more question: So that my DSL is solid green, that means I can sync to exchange, when will the confirmation likely occur? This evening after business hours or will I have to wait until Monday?

Thanks

JasonM

Re: NAKED DSL CONNECTION

Post by JasonM » Fri Jun 26, 2009 5:03 pm

PM your service number to me and I'll check when it's due.
If you are syncing, check that it's at ADSL2+-like speeds

Post Reply