No estimated date yet

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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josephkim
Posts: 1
Joined: Sat Jun 06, 2009 9:33 pm
Location: sydney

No estimated date yet

Post by josephkim » Mon Jul 27, 2009 1:11 pm

Hi support,

I applied for naked adsl last week but when I check the application status it still does not have an estimated date yet.
Does this mean the application has a problem?
My service number is 0295690127. thanks a lot for any advice

paulp
Exetel Staff
Posts: 303
Joined: Thu Nov 02, 2006 10:13 am
Location: Sydney

Re: No estimated date yet

Post by paulp » Mon Jul 27, 2009 5:26 pm

hello,

as per the activations page and e-mail;

http://www.exetel.com.au/application_status.php

go to the naked adsl2 service and enter the telephone service number which shows it is Cut Over Date: 2009-08-10

wazjdav
Posts: 2
Joined: Mon Aug 10, 2009 3:27 pm

Re: No estimated date yet

Post by wazjdav » Mon Aug 10, 2009 3:59 pm

Hi There,

I applied for ADSL +2 on the 4th of August and there is no date as yet for the activation. Could you advise on the status of this application when possible please? Phone no is 02xxxxxxxx.

Thanks!

Martin V
Exetel Staff
Posts: 464
Joined: Wed Nov 08, 2006 12:38 pm
Location: Sydney where else :P

Re: No estimated date yet

Post by Martin V » Tue Aug 11, 2009 8:57 am

wazjdav wrote:Hi There,

I applied for ADSL +2 on the 4th of August and there is no date as yet for the activation. Could you advise on the status of this application when possible please? Phone no is 02xxxxxxxx.

Thanks!
I will get someone to check that for you.
Martin
eXeTeL Support

thejeg

Re: No estimated date yet

Post by thejeg » Tue Aug 11, 2009 12:36 pm

Hi wazjdav,
wazjdav wrote:Hi There,

I applied for ADSL +2 on the 4th of August and there is no date as yet for the activation. Could you advise on the status of this application when possible please? Phone no is 02xxxxxxxx.

Thanks!
Your previous application was rejected by Optus due to non availability of ports at the exchange. :|

Please be advised that we have applied for the service as there was a port available as at 11/08/2009, as advised by the supplier the scheduled activation date is on the 24/08/2009. Furthermore please be informed that this application could be rejected by our suppliers for technical reasons which is beyond our control.

Cheers,
Tj

wazjdav
Posts: 2
Joined: Mon Aug 10, 2009 3:27 pm

Re: No estimated date yet

Post by wazjdav » Tue Aug 11, 2009 3:46 pm

Thanks for the reply. Great news, hopefully smooth sailing now!

Best wishes.

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