naked adsl to incl phone plan

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
Post Reply
roby
Posts: 297
Joined: Sat Jun 30, 2007 7:18 am
Location: MELBOURNE

naked adsl to incl phone plan

Post by roby » Wed Aug 26, 2009 8:54 pm

I was just wondering what is involved in going from a naked adsl plan to a adsl2 plan with a phone line that I can make normal calls from and still keep my voip

JasonM

Re: naked adsl to incl phone plan

Post by JasonM » Wed Aug 26, 2009 9:01 pm

Email provisioning@exetel.com.au and request the land line gets activated - advise which INC2DSL plan you would like to go on.

There is a charge for it, I believe it's $99.

roby
Posts: 297
Joined: Sat Jun 30, 2007 7:18 am
Location: MELBOURNE

Re: naked adsl to incl phone plan

Post by roby » Wed Aug 26, 2009 9:27 pm

thank you very much

ijangda
Posts: 11
Joined: Sat Aug 16, 2008 10:31 am
Location: Brisbane

Re: naked adsl to incl phone plan

Post by ijangda » Mon Sep 07, 2009 4:27 pm

jason

ive emailed provisioning with the same request and got thsi reply

"Dear Sir/Madam

Thank you for your e-mail,

Please be advised that we cannot process your request as at now. However we will get back to
you as soon as we have a confirmation from our suppliers."

if there is no chance of thsi happening i should just move to another service provider?

JasonM

Re: naked adsl to incl phone plan

Post by JasonM » Mon Sep 07, 2009 4:29 pm

Have you got a ticket number, so we can look into this?

ijangda
Posts: 11
Joined: Sat Aug 16, 2008 10:31 am
Location: Brisbane

Re: naked adsl to incl phone plan

Post by ijangda » Mon Sep 07, 2009 4:49 pm

the old ticket number was 1604528

this says resolved on the ticket history. Ive just created a new ticket but have not receievd my ticket number as yet

Post Reply