Profile upgrade please

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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Khaldor
Posts: 3
Joined: Sun Aug 30, 2009 12:55 pm
Location: Newcastle

Profile upgrade please

Post by Khaldor » Mon Sep 14, 2009 5:15 pm

Had some issues with my ADSL de-syncing about 100 times a day .
So turned out to be a burnt out lead in wire

I am current on 10mb profile (i think) could be 8mb one

Like to be stepped up to next level profile wise. Now just going to be tweaking to find out best speed to reliability ratio

Active phone number is 02xxxxxxxx

Thanks in advance!

James
Exetel Staff
Posts: 1992
Joined: Mon May 09, 2005 10:27 pm

Re: Profile upgrade please

Post by James » Mon Sep 14, 2009 6:26 pm

Please email residentialsupport@exetel.com.au to have this completed, and please do not post your phone number on a public forum..

Martin V
Exetel Staff
Posts: 464
Joined: Wed Nov 08, 2006 12:38 pm
Location: Sydney where else :P

Re: Profile upgrade please

Post by Martin V » Mon Sep 14, 2009 8:57 pm

Hello,

I have raised the profile of your connection.
Martin
eXeTeL Support

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