Plan Increase !

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greenmynci
Posts: 7
Joined: Wed Apr 15, 2009 3:43 pm
Location: Perth, WA

Plan Increase !

Post by greenmynci » Tue Dec 29, 2009 10:10 pm

First of all, lets me just say thanks for the plan increase - an extra 10GB rocks :)

I went over my peak quota a few days ago (25GB) and accepted the 2GB buffer period until the end of the month. I've only used 400MB of the 2GB so far, but i was wondering if the extra 10GB that now shows in the member facilities is active as of now, or the next calendar month? Basically, do i have 1.6 GB left for the rest of the month, or 9.6GB ?

nozila
Posts: 45
Joined: Mon Mar 23, 2009 9:44 pm
Location: adelaide, sa

Re: Plan Increase !

Post by nozila » Tue Dec 29, 2009 11:48 pm

Hi,
I would like to ask the same question as well. Im on NF/22NOTEL. From what I saw a couple of hours ago, Im sure it was 25gb peak but just noticed then that it was 35gb peak. Is this a mistake or are we actually getting 35gb peak for this plan from now on @ $50 p/m?

netsurfer
Posts: 30
Joined: Mon Dec 03, 2007 9:09 pm
Location: St Marys, NSW

Re: Plan Increase !

Post by netsurfer » Wed Dec 30, 2009 11:55 am

Hi,

I am on NF/22INCTEL and I also noticed the same thing. It was 25GB peak and now it is 35GB peak. Does that mean we have a 10GB new years gift ? :D
I checked the plans on http://www.exetel.com.au/a_plan_pricing_adsl2_nf.php and it shows 30GB peak.

Can someone explains this please.

Cheers.

marrow
Posts: 60
Joined: Sat May 21, 2005 10:48 pm
Location: Brisbane

Re: Plan Increase !

Post by marrow » Wed Dec 30, 2009 4:37 pm

Ssame question

NF/22BYOLINE plan

Found peak changed to 35 GB yesterday ... now 30 GB ???

No email to my account as to plan changes

Cannot see a post here advising of changes

Hey I'm not complaining more GB............... thank you :)

But what are the changes ????
Live Life

noogabooga
Posts: 6
Joined: Sat Nov 10, 2007 6:50 am
Location: Melbourne Vic

Re: Plan Increase !

Post by noogabooga » Fri Jan 01, 2010 12:41 am

plans got changed back? originally went from 25 GB to 30GB and now back to 25 after new year

Muffinguy
Posts: 25
Joined: Sun Feb 01, 2009 9:40 am
Location: Australia

Re: Plan Increase !

Post by Muffinguy » Fri Jan 01, 2010 1:08 am

Same here, i was pleased to see an inclrease of 10Gig to my peak account, and also a reduction of excess charges to $0.50 / gig, though now sad to see account details have reverted back, please tell me it wasnt a dream ....

forward
Posts: 2
Joined: Fri Jan 01, 2010 10:11 am
Location: Australia

Re: Plan Increase !

Post by forward » Fri Jan 01, 2010 9:33 pm

Check your invoice, you've probably been hit with excess chargesif you've take advantage of the increase in quota like myself.

nozila
Posts: 45
Joined: Mon Mar 23, 2009 9:44 pm
Location: adelaide, sa

Re: Plan Increase !

Post by nozila » Fri Jan 01, 2010 9:47 pm

you are right. ive been charged for excessive peak and offpeak usage as well @ $1.50 per extra gb.

too good to be true, i should have known. lesson learnt.

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Plan Increase !

Post by CoreyPlover » Mon Jan 04, 2010 1:53 pm

I am a volunteer moderator and not an Exetel staff member. As with all forum posts, mine do not constitute any "official" Exetel position. Support tickets may be logged via https://helpdesk.exetel.com.au or residentialsupport@exetel.com.au

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