Wont Connect to my webserver

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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kjd
Posts: 24
Joined: Thu Jan 04, 2007 5:55 pm

Wont Connect to my webserver

Post by kjd » Mon Feb 01, 2010 11:37 am

Hi,

I can't connect to my webserver with exetel. the domains http://www.kjd84.com or http://www.ausvarmint.com cannot be connected to without going through a proxy. They were working just fine this morning and then it cut out and I can no longer connect. I have rebooted my modem and tested the site through http://www.pagewash.com/ There is nothing wrong with my webserver. I can connect to any other website I have tried. I have flushed my DNS and renewed/released as well. Its http & FTP that doesn't work on different computers but sharing the same connection
Unable to connect

Firefox can't establish a connection to the server at ausvarmint.com.
Here is the tracert for http://www.ausvarmint.com it completes slowly but fine:

Code: Select all

Tracing route to ausvarmint.com [74.52.186.50]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    17 ms    18 ms    17 ms  2.1.233.220.static.exetel.com.au [220.233.1.2]
  3    18 ms    17 ms    18 ms  61.1.96.58.static.exetel.com.au [58.96.1.61]
  4    17 ms    19 ms    18 ms  1.4.96.58.static.exetel.com.au [58.96.4.1]
  5    18 ms    17 ms    17 ms  46.2.233.220.static.exetel.com.au [220.233.2.46]

  6   144 ms    19 ms    17 ms  119.225.5.249
  7    21 ms    23 ms    20 ms  10.249.24.3
  8    23 ms    21 ms    31 ms  61.88.221.65
  9   186 ms   186 ms   186 ms  203.208.192.241
 10   185 ms   185 ms   197 ms  ge-0-0-0-0.plapx-dr1.ix.singtel.com [203.208.149
.1]
 11   186 ms   186 ms   188 ms  64.125.12.205
 12   192 ms   188 ms   188 ms  xe-1-0-0.mpr1.pao1.us.above.net [64.125.31.61]
 13   187 ms   187 ms   187 ms  ge-4-2-0.mpr1.sjc2.us.above.net [64.125.31.66]
 14   508 ms   368 ms   467 ms  xe-1-1-0.er1.sjc2.us.above.net [64.125.26.198]
 15   212 ms   249 ms   230 ms  xe-2-3-0.er1.lax9.us.above.net [64.125.24.17]
 16   399 ms   231 ms   229 ms  xe-0-2-0.er1.iah1.us.above.net [64.125.26.121]
 17   227 ms   228 ms   227 ms  209.66.99.94.available.above.net [209.66.99.94]

 18   222 ms   222 ms   223 ms  et5-4.ibr04.dllstx3.theplanet.com [70.87.253.53]

 19   408 ms   327 ms   278 ms  te9-2.dsr01.dllstx3.theplanet.com [70.87.253.14]

 20   237 ms   285 ms   253 ms  te1-4.dsr01.dllstx2.theplanet.com [70.87.253.114
]
 21   236 ms   234 ms   240 ms  po1.car02.dllstx6.theplanet.com [70.87.254.146]

 22   322 ms   282 ms   360 ms  gator382.hostgator.com [74.52.186.50]

Trace complete.

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Wont Connect to my webserver

Post by Dazzled » Mon Feb 01, 2010 12:53 pm

No trouble with the Varmints here (ADSL2 Sydney). http://www.kjd84.com/ is also found, a Host Gator site. Here is a trace--

Code: Select all

Mon Feb  1 12:49:46 2010
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. gateway-router.home              81.0%    42    0.5   0.7   0.5   1.6   0.4
 2. ???
 3. 57.2.233.220.static.exetel.com.a 51.2%    42   31.2 121.0  30.6 1822. 400.5
 4. 46.2.233.220.static.exetel.com.a 54.8%    42   33.3  33.0  30.9  34.3   0.9
 5. 119.225.5.241                    53.7%    42   33.0  37.2  30.5 114.8  19.3
 6. 10.249.24.3                      45.2%    42   33.2  32.6  31.9  33.9   0.6
 7. 61.88.221.63                     46.3%    42   31.8  32.1  31.1  33.9   0.6
 8. 203.208.192.241                   0.0%    42  192.3 193.1 191.6 201.1   1.8
 9. ge-0-0-0-0.plapx-dr1.ix.singtel.  0.0%    42  192.3 192.6 191.1 204.6   2.4
    ge-4-0-0-0.plapx-dr1.ix.singtel.com
10. 64.125.12.205                     4.8%    42  192.0 192.7 191.0 206.8   2.6
    64.125.13.5
11. xe-1-0-0.mpr1.pao1.us.above.net  38.1%    42  193.0 195.8 191.5 222.5   6.7
12. ge-4-2-0.mpr1.sjc2.us.above.net  51.2%    42  193.7 194.0 193.1 195.9   0.6
13. xe-1-1-0.er1.sjc2.us.above.net   42.9%    42  194.5 197.5 192.5 223.8   9.3
14. xe-2-3-0.er1.lax9.us.above.net   41.5%    42  201.0 205.1 200.6 231.0   9.0
15. xe-0-2-0.er1.iah1.us.above.net   19.5%    42  264.4 235.0 231.9 264.4   7.4
16. 209.66.99.94.available.above.net 46.3%    42  232.4 232.8 231.5 234.1   0.7
17. et5-4.ibr04.dllstx3.theplanet.co 52.5%    41  234.6 235.7 234.6 236.3   0.5
18. te9-2.dsr02.dllstx3.theplanet.co 57.5%    41  237.6 238.3 237.4 239.4   0.6
19. te1-3.dsr02.dllstx2.theplanet.co 46.3%    41  238.6 238.7 237.9 240.2   0.6
20. po2.car02.dllstx6.theplanet.com  87.5%    41  650.6 328.9 238.6 650.6 180.4
21. www.kjd84.com                    87.5%    41  237.7 237.8 237.7 238.0   0.2


kjd
Posts: 24
Joined: Thu Jan 04, 2007 5:55 pm

Re: Wont Connect to my webserver

Post by kjd » Mon Feb 01, 2010 1:04 pm

Thanks,
Still can't connect here.
Dazzled wrote:No trouble with the Varmints here (ADSL2 Sydney). http://www.kjd84.com/ is also found, a Host Gator site. Here is a trace--

Code: Select all

Mon Feb  1 12:49:46 2010
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                       Packets               Pings
 Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. gateway-router.home              81.0%    42    0.5   0.7   0.5   1.6   0.4
 2. ???
 3. 57.2.233.220.static.exetel.com.a 51.2%    42   31.2 121.0  30.6 1822. 400.5
 4. 46.2.233.220.static.exetel.com.a 54.8%    42   33.3  33.0  30.9  34.3   0.9
 5. 119.225.5.241                    53.7%    42   33.0  37.2  30.5 114.8  19.3
 6. 10.249.24.3                      45.2%    42   33.2  32.6  31.9  33.9   0.6
 7. 61.88.221.63                     46.3%    42   31.8  32.1  31.1  33.9   0.6
 8. 203.208.192.241                   0.0%    42  192.3 193.1 191.6 201.1   1.8
 9. ge-0-0-0-0.plapx-dr1.ix.singtel.  0.0%    42  192.3 192.6 191.1 204.6   2.4
    ge-4-0-0-0.plapx-dr1.ix.singtel.com
10. 64.125.12.205                     4.8%    42  192.0 192.7 191.0 206.8   2.6
    64.125.13.5
11. xe-1-0-0.mpr1.pao1.us.above.net  38.1%    42  193.0 195.8 191.5 222.5   6.7
12. ge-4-2-0.mpr1.sjc2.us.above.net  51.2%    42  193.7 194.0 193.1 195.9   0.6
13. xe-1-1-0.er1.sjc2.us.above.net   42.9%    42  194.5 197.5 192.5 223.8   9.3
14. xe-2-3-0.er1.lax9.us.above.net   41.5%    42  201.0 205.1 200.6 231.0   9.0
15. xe-0-2-0.er1.iah1.us.above.net   19.5%    42  264.4 235.0 231.9 264.4   7.4
16. 209.66.99.94.available.above.net 46.3%    42  232.4 232.8 231.5 234.1   0.7
17. et5-4.ibr04.dllstx3.theplanet.co 52.5%    41  234.6 235.7 234.6 236.3   0.5
18. te9-2.dsr02.dllstx3.theplanet.co 57.5%    41  237.6 238.3 237.4 239.4   0.6
19. te1-3.dsr02.dllstx2.theplanet.co 46.3%    41  238.6 238.7 237.9 240.2   0.6
20. po2.car02.dllstx6.theplanet.com  87.5%    41  650.6 328.9 238.6 650.6 180.4
21. www.kjd84.com                    87.5%    41  237.7 237.8 237.7 238.0   0.2


JanakaDS
Exetel Staff
Posts: 119
Joined: Fri May 11, 2007 1:00 pm

Re: Wont Connect to my webserver

Post by JanakaDS » Tue Feb 02, 2010 10:03 am

Would you please try reducing the MTU size to 1300 and disabling Firewalls in your router?

jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: Wont Connect to my webserver

Post by jokiin » Tue Feb 02, 2010 10:14 am

kjd wrote:Thanks,
Still can't connect here.
are you getting to other external sites ok?

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