No internet except Exetel? (BNE)

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
craigj
Posts: 22
Joined: Thu Apr 01, 2010 2:32 pm
Location: Australia

No internet except Exetel? (BNE)

Post by craigj » Fri Apr 02, 2010 8:39 am

Hi. I'm in Brisbane with Naked ADSL2. At the moment I can't get any internet (whereis.com.au, internode.com.au, google.com.au) except exetel site. Anyone else have these problems, or know the cause? Just started about 15-20 minutes ago I think. Restarted modem, and diagnostics all come up good. Maybe DNS problem? or..?

Thanks,

Craig

porkchopsandwich
Posts: 5
Joined: Tue Mar 14, 2006 9:31 pm
Location: Brisbane

Re: No internet except Exetel? (BNE)

Post by porkchopsandwich » Fri Apr 02, 2010 8:42 am

Ditto... in Brisbane too. news.com.au still works, interestingly. Traffic graphs seem to indicate everything went down at 7am.

muffie
Posts: 18
Joined: Fri Feb 15, 2008 12:15 pm
Location: Brisbane

Re: No internet except Exetel? (BNE)

Post by muffie » Fri Apr 02, 2010 8:46 am

Same here. exetel domain only.

bathuu
Posts: 42
Joined: Sat Mar 28, 2009 7:42 am
Location: Brisbane

Re: No internet except Exetel? (BNE)

Post by bathuu » Fri Apr 02, 2010 9:02 am

Same here, I though it is only me that experiencing no-connection problem due to my contract ending problem. Long weekend with no internet, what a good occasion :mrgreen:

Darryl
Posts: 4
Joined: Tue Dec 08, 2009 8:28 am
Location: Townsville, QLD

Re: No internet except Exetel? (BNE)

Post by Darryl » Fri Apr 02, 2010 9:04 am

Same for me. I'm in Townsville but my VOIP number is a Brisbane number so probably all related to the same problem. Some pages will load after 10 minutes but most time out and don't load at all.

Can we get confirmation that this is being looked at?

3band1g
Posts: 3
Joined: Fri Nov 13, 2009 2:18 pm
Location: Mountain Creek

Re: No internet except Exetel? (BNE)

Post by 3band1g » Fri Apr 02, 2010 9:23 am

hi all,
we had the same problem here on the sunshine coast. changed DNS Server address in modem to google: IP Address: 8.8.8.8 & Server: 8.8.4.4 & Domain Name: exetel.com.au
all works fine now.

craigj
Posts: 22
Joined: Thu Apr 01, 2010 2:32 pm
Location: Australia

Re: No internet except Exetel? (BNE)

Post by craigj » Fri Apr 02, 2010 9:30 am

3band1g wrote:hi all,
we had the same problem here on the sunshine coast. changed DNS Server address in modem to google: IP Address: 8.8.8.8 & Server: 8.8.4.4 & Domain Name: exetel.com.au
all works fine now.
I don't think mine is a DNS problem. nslookup still seems to work fine, but when I do a tracert it dies after leaving exetel network..?

muffie
Posts: 18
Joined: Fri Feb 15, 2008 12:15 pm
Location: Brisbane

Re: No internet except Exetel? (BNE)

Post by muffie » Fri Apr 02, 2010 9:33 am

cheers, pointed to google's dns too and it's up and running

Darryl
Posts: 4
Joined: Tue Dec 08, 2009 8:28 am
Location: Townsville, QLD

Re: No internet except Exetel? (BNE)

Post by Darryl » Fri Apr 02, 2010 9:41 am

The only setting I can find on my modem is to change the primary DNS and secondary DNS ... when I change them to 8.8.8.8 and 8.8.4.4 I get no result.

Darryl
Posts: 4
Joined: Tue Dec 08, 2009 8:28 am
Location: Townsville, QLD

Re: No internet except Exetel? (BNE)

Post by Darryl » Fri Apr 02, 2010 9:42 am

Think the problem has been solved now - still on normal settings and my connection appears to have returned to normal.

barywhite
Posts: 9
Joined: Sat Mar 13, 2010 9:42 am
Location: QLD

Re: No internet except Exetel? (BNE)

Post by barywhite » Fri Apr 02, 2010 9:42 am

muffie wrote:cheers, pointed to google's dns too and it's up and running
Doesn't work here. I had to change back to exetel DNS to post this :(

No connectivity outside exetel for me:

[root@atom ~]# traceroute google.com
traceroute: Warning: google.com has multiple addresses; using 66.102.11.147
traceroute to google.com (66.102.11.147), 30 hops max, 38 byte packets
1 * * *
2 53.2.233.220.static.exetel.com.au (220.233.2.53) 42.330 ms 142.976 ms 41.337 ms
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *

etc...

barywhite
Posts: 9
Joined: Sat Mar 13, 2010 9:42 am
Location: QLD

Re: No internet except Exetel? (BNE)

Post by barywhite » Fri Apr 02, 2010 10:42 am

Connectivity restored approx 10mins ago. :)

bathuu
Posts: 42
Joined: Sat Mar 28, 2009 7:42 am
Location: Brisbane

Re: No internet except Exetel? (BNE)

Post by bathuu » Fri Apr 02, 2010 11:01 am

I still got almost no connection, no yahoo msr, no p2p, but some pages are loading. Is there anything have to play with my router's settings?

kushil
Posts: 9
Joined: Wed Jan 20, 2010 9:23 am
Location: Tingalpa, QLD

Re: No internet except Exetel? (BNE)

Post by kushil » Fri Apr 02, 2010 11:32 am

Same here
No internet to google.com.au or most sites
but exetel and news.com.au works fine
i fish a DNS server stuff up of some kind

RVining
Posts: 15
Joined: Tue Nov 14, 2006 11:17 am

Re: No internet except Exetel? (BNE)

Post by RVining » Fri Apr 02, 2010 11:41 am

Southside Brisbane here. I have no connectivity except for exetel.com.au. I have tried alternate DNS servers (google & OpenDNS) however dns does not appear to be the problem. The names are resolving to IP addresses but I cannot reach those IPs via a ping.

Post Reply