Add on Packs..when do they start?

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plasmapuff
Posts: 51
Joined: Tue Dec 02, 2008 2:14 pm
Location: Brisbane

Add on Packs..when do they start?

Post by plasmapuff » Fri Apr 02, 2010 4:15 pm

Hi,

Just enquiring about the add on packs (like the $1 for 30 SMS), when do they start applying after you select them?

It says the next calendar month when you choose the pack, but on the SMS page it gives conflicting info about the costs of each SMS - 1 section still says I'm being charged at 5c, the other says 3.33c...

Can anyone please clarify?

cheers

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: Add on Packs..when do they start?

Post by sable » Fri Apr 02, 2010 5:24 pm

The add on pack will be activated at the start of the next month after you applied for it.

ie order in April, pack applies from 1 May onwards.

Standard rice of sms is 5c per 160 char message.

Price if you buy VP2 pack is 3.33c per message.

plasmapuff
Posts: 51
Joined: Tue Dec 02, 2008 2:14 pm
Location: Brisbane

Re: Add on Packs..when do they start?

Post by plasmapuff » Fri Apr 02, 2010 8:26 pm

Thanks Sable.

Do you have to order it every month (if thats what you want), or will it remember?

The reason I'm confused about the cost, is that at the moment on my SMS sending page in my members portal, it says on 1 part of the page its 3.33 cents, but at the top of the page it says its 5c.

So this is an error then? And its still 5c...until the start of the next month?

Edit: Posted data from my Exetel SMS portal below.

From the sending log section:
From To Submitted At Status Charges View Msg
04x 04x 2010-04-02 16:09:50 Delivered $0.033
04x 04x 2010-04-01 21:03:30 Delivered $0.033

Yet above that (in the yellow box section):
Current Local SMS Rate: $0.05 (per message)
Total Sent Today: $0.050 (1 Messages)

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: Add on Packs..when do they start?

Post by sable » Sat Apr 03, 2010 9:44 am

Do you have to order it every month (if thats what you want), or will it remember?
No you order it once and it continues to be active until such time as you remove it.

I don't see any mention of 3.33 cents in the SMS section of my members facility.

Any way 5c is the price without the add on pack.

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