Isn't there an agreement between exetel and the carrier to some minimal speed? Which in this case would be at least DSL speed.ForumAdmin wrote:Check the Exetel network graphs for your your State/Territory connection and other links.
If it is a carrier link problem there is nothing that Exetel can do to alleviate it....we could point it out to the carrier but nothing will happen.
Does it mean that exetel just leases lines without any commitment from the provider? Why would anybody do that?
How likely is it to happen with an ISP that has its own DSLAMs (TPG, Internode)?