Keep VoIP DID’s when changing from ADSL2+ to Naked ADSL2+ ?

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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tommy2010
Posts: 5
Joined: Fri Apr 23, 2010 7:29 am
Location: Sydney

Keep VoIP DID’s when changing from ADSL2+ to Naked ADSL2+ ?

Post by tommy2010 » Sat Apr 24, 2010 10:10 am

Hi,

I am using ADSL2+ bundle with phone (Z/21INCTEL). And also subscribed with a VoIP DID (02 8030 xxxx).

My contract has ended. I am thinking of changing to Naked ADSL2+ (Z/21NOTEL).

I would like to know:
1) Is it possible to keep my current VoIP DID number when I change to new Naked ADSL2+ (Z/21NOTEL) ?

2) I don’t want to keep my current PSTN number(02 9XXX XXX), what is my new Service Number when I change to new Naked ADSL2+, is it the VoIP DID number?


Thank you.


Tommy

terrox
Posts: 141
Joined: Wed Apr 23, 2008 10:00 am
Location: MAYF exchange Hunter Region NSW

Re: Keep VoIP DID’s when changing from ADSL2+ to Naked ADSL2+ ?

Post by terrox » Sun Apr 25, 2010 12:25 pm

My service number is my previous phone number for naked.

JasonM

Re: Keep VoIP DID’s when changing from ADSL2+ to Naked ADSL2+ ?

Post by JasonM » Tue Apr 27, 2010 2:45 pm

1) Yes, you can keep the same VoIP DID number.
2) The service number will remain the same for members area, your modem login, etc. Unless it gets reissued, in which case we'll notify you of the requirement to change the number.

tommy2010
Posts: 5
Joined: Fri Apr 23, 2010 7:29 am
Location: Sydney

Re: Keep VoIP DID’s when changing from ADSL2+ to Naked ADSL2+ ?

Post by tommy2010 » Tue Apr 27, 2010 7:57 pm

Thank you very much !


Tommy

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